You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

photos on iphone just turn grey

Hey, recently i noticed that some photos on my iphone 5s (iOS 9.3.1) just disappear and turn grey?? those photos were taken completely normally, in the "gallery" the small version looks normal, but after clicking on them they just turn completely grey. video that were taken around that time are just completely white and won't even play. its not even all pictures, just a few. is there any way to recover them/stop this from happening? 😟

iPhone 5s, iOS 9.3.1

Posted on Mar 20, 2017 2:53 PM

Reply
3 replies
Sort By: 

Mar 20, 2017 3:52 PM in response to carolinsch

carolinsch,


It seems like you have a filter turned on. Open your camera app and click on the three little circles in the upper right-hand corner. Then select the type of filter, for example, black and white or full color etc.


Let us know if it works.

Reply

photos on iphone just turn grey

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.