Unable to re-enable Passcode entry

Hi

Follow these steps to erase your locked watch and re-pair it with your iPhone:

• Connect your watch to its charging cable, with power connected.
• Press and hold the side button until you see the Power Off slider.
• Press firmly on the display (do not try to slide the Power Off slider - just press down more firmly than a normal tap) and then tap on Erase all content and settings.
• Re-pair your watch using the Watch app on your iPhone, choosing to Restore from Backup if offered the option.

More information:

Set up your Apple Watch - Apple Support

If you forgot the passcode for your Apple Watch - Apple Support

Apple asks you to reset the watch and considers your issue solved. I strongly disagree. This is a defect. My sleeve entered passcodes, so nothing is forgotten. If the watch's interface is bad, and you allow sleeves to lock a watch, the solution is to let the owner enter tbe password, or reenable the password, not to force erasure and loss of data. Don't punish the user for a buggy interface.

Hi - unfortunately to correct this you may have to reset and repair the watch. A backup should be available for you to restore.

You can reset it from the iPhone Watch app under General-Reset.

Set up your Apple Watch - Apple Support

Photonixx wrote:

Apple asks you to reset the watch and considers your issue solved. I strongly disagree. This is a defect. My sleeve entered passcodes, so nothing is forgotten. If the watch's interface is bad, and you allow sleeves to lock a watch, the solution is to let the owner enter tbe password, or reenable the password, not to force erasure and loss of data. Don't punish the user for a buggy interface.

If you would like to send feedback to Apple, then you can do so here:

https://www.apple.com/feedback/watch.html

(You are not talking to Apple here - this is a user-based technical support community).

I agree completely. Sometimes I need to put my watch into my pocket for a bit to protect it. This is the second time this has happened, and having to restore the Watch is NOT an acceptable solution, ESPECIALLY when there is already a way to re-enable the passcode entry from the app and it simply DOESN'T WORK. At this point I'm about ready to turn off the passcode completely; I just hope my watch isn't stolen or lost!

You're welcome! 🙂

Thank you so much! Worked like a charm!

Thank you! I Reset the watch and its back to normal thank you!!

This happened to me for the first time. Its really very annoying that the only solution was to reset the watch. I hope Apple can fix this pr

Be sure to submit your feedback via the link in my previous reply.

I had the same problem and I pressed unpair on my iPhone but it won’t unpair on the Apple Watch but it did on my iPhone. So it won’t let me pair my watch any more to my phone