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LuToriaB Author

Level 1

18 points

possible spam email about account being locked

I received an email claiming my Apple ID had been locked due to a sign in from an unknown advice. When I clicked on the link to unlock it, the website, which was apple.support but did not have the lock to verify it's their actual website, asked for my birthday and social security number.........

I didn't fill it out, but just wanted to make others aware because I'm pretty sure Apple would never ask for my social security number to unlock my account.

Posted on Mar 23, 2017 7:49 AM

Top-ranking reply

Michael Black

Level 10

80,388 points

Posted on Mar 23, 2017 7:55 AM

They would not ask for it, you're right (and, your social security number is not associated with your AppleID in any way so woukd be pointless for verification anyway). And you should never, ever trust any URL or link in any unsolicited email or message. Everyone should already know how to independently verify their AppleID at https://appleid.apple.com/ and if they need to contact Apple, the contact information is available on this web site.

Never click on anything. You can always check accounts and such things independently via your normal login access to them. And you can always independently contact Apple yourself (or whomever) and check with them about an issue.

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possible spam email about account being locked