itunes update

1. Make sure that you're logged in to your computer as an administrator.
   
   If you're not sure if you have an administrator account, learn how to log on as an administrator.
   
2. Install the latest Microsoft Windows updates.
   
   To download the latest updates, visit the Microsoft Windows Update website.
   
3. Download the latest supported version of iTunes for your PC from one of the links below. After you click the link, click Download to download the iTunes installer. When prompted, click Save (instead of Run). iTunes 12.1.3 is the latest version of iTunes supported for Windows XP and Vista.
   
   iTunes 12.1.3 for Windows XP and Windows Vista 32-bit
   iTunes 12.1.3 for Windows Vista 64-bit
   
4. Right click on iTunesSetup or iTunes6464Setup (the installer you downloaded in step 3).
   
   If you have Windows XP: Choose Open.
   
   If you've previously installed iTunes, the installer will prompt you to repair the software.
   
   After the repair is complete, restart your computer and try launching iTunes.
   
5. If iTunes fails to install or repair, it might be necessary to remove components left from a previous installation of iTunes and then reinstall.
   
   Remove and reinstall iTunes and other software components for Windows Vista or later.
   
   Songs you bought from the iTunes Store or imported from CDs are saved in your My Music folder by default. Deleting iTunes won’t delete your music.
   
6. Disable conflicting software.
   
   Some background processes can cause issues that prevent applications like iTunes from installing.
   
   If you installed security software and are having issues installing iTunes for Windows, you might need to disable or uninstall security software to resolve the issues.
   
7. Restart your computer.
   
8. After the restart, and adjusting the software running on your PC, install iTunes again.

Get more help

If you see an "Windows installer package" alert message, follow these steps to try to repair the software through the Windows Control Panel.

If the steps in these articles don't help you fix the issue, you might be able to find a solution through a search of the Microsoft support website.

For general advice see Troubleshooting issues with iTunes for Windows updates. Start with Missing MSI errors.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

tt2