Hi, i cant send sms. on dailing #50057672# it says sms interrogation failed. even i cant set my number

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Hi, i cant send sms. on dailing #50057672# it says sms interrogation failed. even i cant set my number

i am using iphone 5, i m from india. i am unable to send sms. i contacted my carrier but i found out that there was nothing wrong. i can send msgs in android phone but unable to send sms text on iphone.it says not delivered every time. i tried to change my number in settings but i couldnt.it shows unknown.i tried changing my sms center number by dailing*#5005*7672# . it shows sms interrogation failed address unknown. please help me with the issue......

Thanks

iPhone 5, iOS 10.2.1

Posted on Mar 24, 2017 11:30 PM

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Answer 1

chris_g1

Community Specialist

Mar 25, 2017 12:14 PM in response to aceflipper91

Hi there, aceflipper91!

Thanks for reaching out via the Apple Support Communities regarding your SMS text issue. I'm understanding that when you try to send an SMS text, you receive a Not Delivered notification for every one, even though you are able to send SMS on an Android device. I use SMS text daily and know how important it is for it to work, so I definitely want to help get this sorted out for you!

There are a few steps I can recommend taking to get started. First, restart your iPhone if you have not already done so. You can get instructions on how to do that here: Restart your iPhone, iPad, or iPod touch

After you restart your iPhone, try to send an SMS text. If it still won't go through, try the steps under the "Try these steps first" section of this article: If you can‘t send or receive messages on your iPhone, iPad, or iPod touch

If you still need some help after going through these steps, please don't hesitate to respond back. When you do, please let me know if you're using he same SIM card/phone number in the Android phone as you are using on the iPhone to send SMS text messages.

Cheers!

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Answer 2

Jul 7, 2017 7:02 AM in response to chris_g1

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Hi, i cant send sms. on dailing *#5005*7672# it says sms interrogation failed. even i cant set my number

Hi, i cant send sms. on dailing #50057672# it says sms interrogation failed. even i cant set my number