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Why is my MacBook Pro's internet speed so much slower than my iMac and iPhone while on same network in the same room?

We pay for 50 Mbps Internet. Today I'm actually getting 87 on my wife's iMac and 58 on my iPhone. But my MacBook Pro (retina, mid 2012) is only getting 19. All three devices are on the same Wi-Fi network and in the same room within 3 feet of each other. Any ideas as to why the MBPro is so slow. (Used Speedtest by Ookla for all three speed tests.) Thanks for you help.

MacBook Pro with Retina display, OS X Yosemite (10.10.2)

Posted on Mar 25, 2017 12:48 PM

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Question marked as Top-ranking reply

Posted on Mar 25, 2017 1:28 PM

Hold down the Option key while you click on the WiFi Icon on the menuBar. You get a report similar to this old one. From the report, post some numbers:

User uploaded file


what do you get for PHY mode and channel?

what do you get for Tx rate, transmit rate?

what do you get for RSSI, signal strength or signal to noise?


and very important, how many other networks do you see?


.

7 replies
Question marked as Top-ranking reply

Mar 25, 2017 1:28 PM in response to Bill @ 417

Hold down the Option key while you click on the WiFi Icon on the menuBar. You get a report similar to this old one. From the report, post some numbers:

User uploaded file


what do you get for PHY mode and channel?

what do you get for Tx rate, transmit rate?

what do you get for RSSI, signal strength or signal to noise?


and very important, how many other networks do you see?


.

Apr 15, 2017 10:03 AM in response to Grant Bennet-Alder

User uploaded file

I have a similar problem, so I followed the steps I saw in the replies here. The screenshot inserted here is taken while my Macbook Pro is inches away from the router, where it is still slow. I typically keep it in my room where, even though the RSSI is typically in the 50s, I have not speed issues like this in months. When my Macbook Pro has gotten slow like this, my iPhone is always putting up speeds 2 or 3 times faster in the same locations.


Any other recommendations?


Much obliged.

Apr 15, 2017 1:35 PM in response to RyGuy36

You have 90 less 30 or -60dB of signal, excellent signal.

Using 802.11n with a 40MHz channel, top baseband speed is probably 135, so you are using two antennas to get 270 transit rate. that may be as FAST as you can easily attain using 802.11n.

If you are not seeing good results, there may be other Networks interfering on channel 35.

¿How many other Networks do you see?


You can get a list of visible networks by center-channel using Network Diagnostics built-in tools, accessible from the Wireless Diagnostic menu.

User uploaded file


choose Scan, and a list of visible networks will appear, with their center channels noted:

User uploaded file


That display does not tell the whole story. When you use a particular nominal channel, your data actually use additional channels around the nominal channel. So another user on a nearby channel could be causing interference. This graph from Wi-Fi explorer, an inexpensive Utility with a three day trial, is MUCH more illustrative of what is actually happening, because its shows the signal spread:

User uploaded file


Here you can see that the single Network nominally on channel 35 is putting out energy up to channel 50.


Many Routers can do "Automatic" channel selection. When set to automatic, your Router "sniffs" the channels, looking for one that is most lightly used, and chooses that channel at power-up. That is also why step 1 in debugging these issues is "cycle the power to your Router".

Mar 29, 2017 2:16 PM in response to Grant Bennet-Alder

Grant,


I appreciate your help. Here are the report results.


Channel: 6 (2.4 GHz, 20 MHz)

PHY mode: 802.11n

Tx Rate: 130 Mbps

RSSI: -68 dBm

Noise: -80 dBm

Two other networks appear in the menu.


BTW, here is a screenshot of my latest speedtest. I don't expect full speed due to a pantry, microwave, washer and dryer, and file cabinet sit between the router and my office (about 30 feet distance).


Bill

Mar 29, 2017 2:37 PM in response to Bill @ 417

On channel 6 with a 20 MHz channel, the fastest baseband speed in probably 65MHz. To get your reported 130 Mbytes/sec, you are likely using two antennas.


80 noise less 68 signal leaves you only 12, poor reception. You are doing remarkably well to maintain your connection.


If you think there is possibly of a disconnected antenna, walk your computer within a few feet of the Router. RSSI (Signal) should improve to better than (closer to zero than) -50.


If you only see two other networks, then interference is not the issue, signal strength is the issue.


If you have three devices in that room, why not move the Router in there, and lengthen the phone line, cable, or wire that makes the connection to the Network. Or add another Router and an Ethernet connection between them.

Mar 29, 2017 2:56 PM in response to Grant Bennet-Alder

I should clarify. The 3 devices in same room were just when I was testing to compare the devices (iMac, MacBook Pro, iPhone 6). My wife's iMac is actually in a different room in the house, my MacBook Pro is in my office.


I'm afraid the technical parts of your analysis are beyond my knowledge, but you've given me something to research.


> You are doing remarkably well to maintain your connection.


Generally, I do fine in my office. There are some days worse than others, but the reason is not always easy to pinpoint as the ISP's speeds sometimes vary due to time of day and other mysterious factors. But I usually do okay. My frustration is due to my wife's iMac showing 50-85 Mbps versus my 10-30.


Again, thanks for your help. Do you know of any online networking tutorials (Networking-for-Dummies type) to recommend?

Why is my MacBook Pro's internet speed so much slower than my iMac and iPhone while on same network in the same room?

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