Help please. I'm sick of wasting money every month. My account won't let me unsubscribe to "Scribd" app. It only has a place to purchase month or annually. I even checked Apple's instructions thinking I was just missing the obvious...
Thank you Jonathan you put my mind at ease. I have been fighting with this all evening trying to find a way to Unsubscribe. I received a receipt for something I didn't even know I subscribed to. It is very deceiving and confusing the way they have it worded. I surely don't want it to automatically renew, so I feel better now. Thanks for pointing out the subtle wording.
As I hoped to explain in my previous reply:
The screenshot that you posted appears to indicate that your subscription has already been cancelled and that will expire on 10 April.
The message indicates:
"Select an option to resubscribe. If you resubscribe, your new subscription will begin on Apr 10, 2017".
Hi
To view and manage your current app subscription - and to turn off Automatic Renewal - follow the instructions here:
View, change, or cancel your subscriptions - Apple Support
Once Automatic Renewal has been turned off, a subscription will end at the end of the current subscription period (for which payment has already been made).
The screenshot that you posted appears to indicate that your subscription has been cancelled and will expire on 10 April. The message indicates:
"Select an option to resubscribe. If you resubscribe, your new subscription will begin on Apr 10, 2017".
Glad to have helped! 🙂
If it is being billed to you through another source (i.e., not charged to your iTunes account) the following may help: https://support.scribd.com/hc/en-us/articles/210134046-How-do-I-cancel-my-premiu m-membership-
Yep, that is what I followed. If you look at the screen shot of the picture I posted, you can see the "cancellation" button with red font is missing. Scribd does not have my credit card on file and when I try to cancel from their website they point me back to my I tunes Account.
I pointed me back to my I tunes and they don't have my credit card.
Thanks JohNathan! I'm an idiot and already cancelled... Apparently I'm doing things on my check list and not remembering. :)
You're welcome! 🙂
Won't let me unsubscribe to "Scribd" app
