Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone does not ring or have sound when wearing my Apple Watch

MY phone does not have sound while wearing my Apple Watch

iPad Air, iOS 9.3

Posted on Mar 25, 2017 5:05 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 26, 2017 4:11 AM

Hi


How notifications behave depends on the status of your devices and your settings. With Wrist Detection enabled, in order to bring notifications to your attention as soon as possible:


  • If your iPhone is unlocked, you will receive notifications on your iPhone instead of on your watch.
  • If your iPhone is locked or asleep and your watch is unlocked (regardless of whether the watch screen is asleep or awake) and on your wrist, you will receive notifications on your watch.
  • If your watch is locked or has Do Not Disturb enabled, notifications will go to your iPhone.


Subject to your settings, both devices should still alert you to incoming phone calls. If this is not occurring, it may help to check your iPhone settings, including alert volume, Do Not Disturb mode and silent mode (check the Ring/Silent switch on the side).


More information:

Notifications on your Apple Watch - Apple Support

http://help.apple.com/iphone/10/#/iph07c867f28

http://help.apple.com/iphone/10/#/iph3dd60e1f

http://help.apple.com/iphone/10/#/iphdf0e7f184

3 replies
Question marked as Top-ranking reply

Mar 26, 2017 4:11 AM in response to Rowens6806

Hi


How notifications behave depends on the status of your devices and your settings. With Wrist Detection enabled, in order to bring notifications to your attention as soon as possible:


  • If your iPhone is unlocked, you will receive notifications on your iPhone instead of on your watch.
  • If your iPhone is locked or asleep and your watch is unlocked (regardless of whether the watch screen is asleep or awake) and on your wrist, you will receive notifications on your watch.
  • If your watch is locked or has Do Not Disturb enabled, notifications will go to your iPhone.


Subject to your settings, both devices should still alert you to incoming phone calls. If this is not occurring, it may help to check your iPhone settings, including alert volume, Do Not Disturb mode and silent mode (check the Ring/Silent switch on the side).


More information:

Notifications on your Apple Watch - Apple Support

http://help.apple.com/iphone/10/#/iph07c867f28

http://help.apple.com/iphone/10/#/iph3dd60e1f

http://help.apple.com/iphone/10/#/iphdf0e7f184

My phone does not ring or have sound when wearing my Apple Watch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.