Thanks for the link. However the iPhone is asking me to enter the password for an account that it has generated on its own. Every time I skip the step it generates another account that I have never seen before.
Hi, I currently live in the Middle East and have recently bought a new iPhone 7 plus from my telecom provider. I turned on my device and followed the instructions as usual. I press the home button and choose English language. Then I select my region. Then I connect to my wi-fi network. I enable location services. I selected "Set Up Touch ID Later". Then I selected "Restore from iCloud Backup". I sign in to my account. I chose my most recent iPhone 6 backup. Then it asks me to "Enter the Apple ID password for xxx@gmail.com to use for store purchases (including the App Store, iTunes Store, and iBooks Store)." I have never seen this email in my life before. So I decided to "Skip This Step", and every time I choose
"Skip This Step" it generates another email I have never seen before. What does this mean? Is it a software malfunction? Or is it possible that someone else used the iPhone before I did?
3 replies
This is basically what it's asking for -- Set up an Apple ID to use in the iTunes Store, App Store, or iBooks Store, and with Apple Music and Apple News - Apple S…
Next step -- Contact - Official Apple Support
iPhone 7 plus - iCloud restore malfunction