iPhone 7 plus - iCloud restore malfunction

Hi, I currently live in the Middle East and have recently bought a new iPhone 7 plus from my telecom provider. I turned on my device and followed the instructions as usual. I press the home button and choose English language. Then I select my region. Then I connect to my wi-fi network. I enable location services. I selected "Set Up Touch ID Later". Then I selected "Restore from iCloud Backup". I sign in to my account. I chose my most recent iPhone 6 backup. Then it asks me to "Enter the Apple ID password for xxx@gmail.com to use for store purchases (including the App Store, iTunes Store, and iBooks Store)." I have never seen this email in my life before. So I decided to "Skip This Step", and every time I choose "Skip This Step" it generates another email I have never seen before. What does this mean? Is it a software malfunction? Or is it possible that someone else used the iPhone before I did?

User uploaded file

User uploaded file

Posted on Mar 26, 2017 4:55 AM

Reply
3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 7 plus - iCloud restore malfunction

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.