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Beats Solo 3 not working

Hey, My beats solo 3 were working fine but the turned off automatically and I heard turning off sound. I tried restarting them but led lights don't turn on neither they connect with my iPhone. They are working fine if I use them with wire but they don't work if I try to use them through Bluetooth.. I have tried holding power and volume down button but it doesn't works unfortunately

Posted on Mar 26, 2017 8:04 AM

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Posted on Nov 30, 2017 11:00 PM

I'm currently having the same problem, My Solo3's will fully charge and display all 5 LED lights but the power button will not light up and they will not reset. I am wondering why this is happening to my headphones because they are only 2 months old.

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Nov 30, 2017 11:00 PM in response to M_Azaan

I'm currently having the same problem, My Solo3's will fully charge and display all 5 LED lights but the power button will not light up and they will not reset. I am wondering why this is happening to my headphones because they are only 2 months old.

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Mar 27, 2017 7:51 AM in response to M_Azaan

Hey, M_Azaan.
I see that your Solo3 Wireless headphones aren't connecting with your iPhone any longer. I'll be happy to help.

Set up and use your Solo3 Wireless Headphones -- Make sure they're fully charged then reset them if they're still not connecting.

Charge

Plug your headphones into a power source using the included micro USB cable. As the headphones charge, the Fuel Gauge lights flash. When charging is complete, all five lights shine for 30 seconds, then turn off.

Your headphones provide up to 40 hours of playback from 2 hours of charging, and up to 3 hours of playback from a 5-minute charge.

To conserve battery or use your headphones when the battery is depleted, plug in the RemoteTalk cable to use your headphones in wired mode.

Reset your headphones using the following steps:

Reset

Hold down these two buttons for 10 seconds:

Power button

Volume down (-) button

When the Fuel Gauge flashes, release the buttons. Your headphones are now reset and ready to be set up with your devices again.

Let me know how that goes and take care!

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Mar 27, 2017 8:01 AM in response to raina_b22

Hey! Thank you for your reply :)


My batteries are almost full and I have tried doing reset many time but I had no luck so far.


Are their any other options I can try or the only option is to send them to get repair. I purchased them from US but I'm currently not in US right now...

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Mar 27, 2017 8:22 AM in response to M_Azaan

Thank you for that additional information, M_Azaan. It's time for your Solo3 Wireless headphones to be evaluated for service.​
Apple - Support - Product Selection -- To contact Apple Support and explore your options, scroll to the bottom of this page to change the country. Then select "More", "Beats by Dre", "Wireless Connectivity", and select the method you'd like to use.


Have a great day!

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Beats Solo 3 not working

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