Activity App using wrong name

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Level 1

28 points

Activity App using wrong name

My wife iWatch activity App notifications show my name not hers. Her iWatch and and iPhone both are named with her name. How can I change the activity app to recongize her name?

iMovie '11, OS X Mountain Lion (10.8.2), iMac

Posted on Mar 26, 2017 8:13 AM

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Answer 1

Top-ranking reply

Jonathan UK

Level 10

165,043 points

Mar 26, 2017 8:22 AM in response to kkacere

Hi

If you and your wife are currently sharing an Apple ID, stop doing so and instead set each person up with their own, separate Apple ID.

Otherwise, it may help if your wife follows these steps:

On her iPhone: in the Contacts app, check that her contact card contains her own name, Apple ID email address and phone number. Remove anyone else's information that may appear in her contact card.
On her iPhone: go to Settings > Contacts > under My Info, check that her contact card is selected.
On her iPhone: go to Settings > Siri > under My Info, check that her contact card is selected.
On her Apple Watch: ask Siri "what is my name?"
After making any changes as required, on your wife's iPhone, in the Watch app, go to: My Watch > General > Reset > tap on Reset Sync Data.
Nothing will seem to happen, but the process will run in the background / invisibly to the user, so allow a minute or so.
It may also help to then restart both her iPhone and Apple Watch:
- Turn both devices off together, then restart her iPhone first:
- Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
- Update the software on your Apple Watch - Apple Support

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