My Apple Watch is locked and unpaired. How do I unlock it?

How do I unlock an unpaired Apple Watch?

Apple Watch, iOS 10.2.1

Posted on Mar 26, 2017 5:33 PM

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Question marked as Top-ranking reply

Posted on Mar 26, 2017 5:35 PM

Hi


Follow these steps to erase your locked watch and re-pair it with your iPhone:


  • Connect your watch to its charging cable, with power connected.
  • Press and hold the side button until you see the Power Off slider.
  • Press firmly on the display (do not try to slide the Power Off slider - just press down more firmly than a normal tap) and then tap on Erase all content and settings.
  • Re-pair your watch using the Watch app on your iPhone, choosing to Restore from Backup if offered the option.


More information:

Set up your Apple Watch - Apple Support

If you forgot the passcode for your Apple Watch - Apple Support

3 replies
Question marked as Top-ranking reply

Mar 26, 2017 5:35 PM in response to Jay Vee 3

Hi


Follow these steps to erase your locked watch and re-pair it with your iPhone:


  • Connect your watch to its charging cable, with power connected.
  • Press and hold the side button until you see the Power Off slider.
  • Press firmly on the display (do not try to slide the Power Off slider - just press down more firmly than a normal tap) and then tap on Erase all content and settings.
  • Re-pair your watch using the Watch app on your iPhone, choosing to Restore from Backup if offered the option.


More information:

Set up your Apple Watch - Apple Support

If you forgot the passcode for your Apple Watch - Apple Support

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My Apple Watch is locked and unpaired. How do I unlock it?

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