Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Touch id iphone 5s failed

Hello , i have an iPhone 5S , and i have a problem with Touch ID.

When i had iOS 10.2.1, Touch ID wasn't even showing in settings , it said only passcode , and since i updated to iOS 10 , Touch ID appears in settings , but when i want to turn on iPhone Unlock or iTunes&AppStore and put my finger , it says "Failed , Unable to complete Touch ID setup.Please go back and try again." and i tried a lot of times and still not working..

Can you please help?

User uploaded file

Posted on Mar 27, 2017 12:22 AM

Reply
1 reply

Touch id iphone 5s failed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.