Hi all,
I just got a brand new iphone 7, but when I turn on the bluetooth, it makes the circle swirling thing like it's searching for devices, but it never picks up anything. It's not picking up my headset or laptop.
😟 Anything I should try before I try to return this?
GarageBand '08, Mac OS X (10.5.8)
Regarding picking up your headset, cycle power on the headset when you are trying to do the pairing to the iPhone. More details here:
Get help connecting a Bluetooth accessory with your iPhone, iPad, or iPod touch - Apple Support
Regarding pairing a computer, that is very likely impossible. What are you trying to do? There is very likely another way to do it.
Err.. my Macbook Air picks up my iphone 5, so shouldn't it be able to pick up my iphone 7 via bluetooth too?
My iphone 5 also picks up my headset. My iphone 7 shows a swirling button searching..searching..searching.......
...still searching... it sees nothing. It seems I am neither discoverable nor can I discover! O_O
I may just have to exchange the phone?
I seem to fall under Apple Support:
"
You can’t connect any Bluetooth accessories with your device."
Bluetooth headset is on high battery.
Just want to confirm this is an odd happening.
do an iCloud backup
restore the device via iTunes
set it up as new, without restoring any backup on it
try to pair it with bluetooth devices.
if it works it was the software. (Erase all content & data then restore from iCloud backup)
if it still doesn't work either service it or if within 14 day period seek a refund from wherever you purchased it.
Yep, did this already and no go. Really seems like the hardware.
😟 I guess I gotta take it back. I just got it this afternoon. Hopefully the second phone will work okay! This is not the first time I've had to exchange a brand new Apple product 😟
estyzesty wrote:
Err.. my Macbook Air picks up my iphone 5, so shouldn't it be able to pick up my iphone 7 via bluetooth too?
Nope!
Your iPhone can communicate to Macs using AirDrop and/or Continuity/Handoff, which relies on Bluetooth (as well as Wi-Fi) for connection. But straight Bluetooth communication between a Mac and an iOS device has never been supported.
Macbook is not picking up iphone7 on airdrop either 😟
I'm going to try to reset one more time..
Ohhh what. Ok.
Also, you're right, I reset it.. it WORKS ... 😀
estyzesty wrote:
Also, you're right, I reset it.. it WORKS ...
Great.
Enjoy your Apple gear.
iphone 7, bluetooth not working
