iPhone Maps doesn't speak directions

The Maps program on my iPhone 5s, with the latest OS, speaks the first direction and then is silent. You can't drive and read the directions on the phone.

Posted on Mar 28, 2017 3:54 PM

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Question marked as ⚠️ Top-ranking reply

Posted on May 9, 2017 4:07 PM

Hello and welcome to Apple Support Communities, Stiegy.
If I understand your post correctly, the Maps app doesn't speak directions after you start out on a route. That would make it difficult to follow directions while driving. I'd like to help.
Try these steps:

User uploaded file

Manage your Navigation Voice settings

When you use Maps on your iPhone or iPad that's connected to a Bluetooth accessory in your vehicle, you can access and manage your Navigation Voice settings. For example, you can turn your music down and hear Navigation Voice prompts through your stereo speakers and turn-by-turn directions on your iPhone or iPad. To manage these settings, follow these steps:

  1. Open Maps on your iPhone or iPad and enter your destination.
  2. After you tap User uploaded file to get directions, swipe up on the Route Card.
  3. Tap Audio.
  4. Tap the volume level that you want for Navigation Voice.

You can also control settings to pause the audio during navigation or control the audio output
from your iPhone or iPad. When audio plays, the audio output can only be managed from Control Center on your iPhone or iPad.


For more information, see the full article here: Use Maps and Bluetooth on your iPhone and iPad
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.

4 replies
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Question marked as ⚠️ Top-ranking reply

May 9, 2017 4:07 PM in response to Stiegy

Hello and welcome to Apple Support Communities, Stiegy.
If I understand your post correctly, the Maps app doesn't speak directions after you start out on a route. That would make it difficult to follow directions while driving. I'd like to help.
Try these steps:

User uploaded file

Manage your Navigation Voice settings

When you use Maps on your iPhone or iPad that's connected to a Bluetooth accessory in your vehicle, you can access and manage your Navigation Voice settings. For example, you can turn your music down and hear Navigation Voice prompts through your stereo speakers and turn-by-turn directions on your iPhone or iPad. To manage these settings, follow these steps:

  1. Open Maps on your iPhone or iPad and enter your destination.
  2. After you tap User uploaded file to get directions, swipe up on the Route Card.
  3. Tap Audio.
  4. Tap the volume level that you want for Navigation Voice.

You can also control settings to pause the audio during navigation or control the audio output
from your iPhone or iPad. When audio plays, the audio output can only be managed from Control Center on your iPhone or iPad.


For more information, see the full article here: Use Maps and Bluetooth on your iPhone and iPad
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.

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May 9, 2017 4:11 PM in response to darren.s

Sorry it took so ling to reply. This was helpful but the problem was our radio. If we plug into the usb port to keep the phone charged it try to connect thru bluetooth, but the radio wasn't triggered, so we got nothing. It started working last time out. Not sure why, but it has to do with setting the radio correctly. Thanks again.

Dan

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Nov 30, 2017 11:48 AM in response to Stiegy

Follewed the steps listed and still done have voice direction.

I aso wish an update would prevent the music from start when the phone connects to Bluetooth. It is annoying, please eliminate that feature. Let the phone users decide if they want to play music when conn to Bluetooth.

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Nov 30, 2017 11:52 AM in response to tam67

You need to make sure that your radio is set to be the output for the directions. When you plug the phone into your radio, if music starts, that is the fault of the radio not the iPhone. The radio is sending instructions to the phone to play the music. You have as much control over that as the radio set allows you.

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iPhone Maps doesn't speak directions

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