Apple TV requires "restore" but the cable supplied in the box doesn't fit the connection on the device.
Where does a person find the correct cable?
Why doesn't the supplied cable fit correctly?
Mac Pro, Mac OS X (10.7.4)
Do you have a 4th Generation Apple TV 4.? How to identify your Apple TV model using the support article linked below.
Identify your Apple TV model - Apple Support
Have you tried restoring your Apple TV to factory settings using the settings option in the Apple TV ? If not the linked support article below supplies the information and steps to do so.
Restore your Apple TV to its factory settings - Apple Support
If you have access to the correct cable you can also restore your Apple TV using iTunes and your computer from the steps and information supplied in the link below.
Hi. The cable in the box is a lightning cable for charging the remote. It is not for restoring the Apple TV. If you need to restore Apple TV by computer, you need a USC-C to USB-A cable. Be sure to get one that handles data, not just charging. You can find them where phone accessories are sold or on the net. I got mine from Amazon.
Read this Apple Knowledge Base article. Click on the Setup and Get Started section.
cable in apple TV box does not connect
