I'm on the login page mouse is frozen on top left corner, can't use keyboard even in safe mode and the apple logo appears in grey above login name and icon
MacBook Pro (Retina, 13-inch, Late 2012)
Restart the computer holding down the command - option/alt - P - R keys before the gray screen appears. Continue to hold until you hear the startup chime for the second time.
Try a SMC reset. The article covers when this is required, but doing this will not affect anything.
Restart the computer holding down the command - option/alt - P - R keys before the gray screen appears. Continue to hold until you hear the startup chime for the second time.
Try a SMC reset. The article covers when this is required, but doing this will not affect anything.
I'm on the login page mouse is frozen on top left corner, can't use keyboard even in safe mode.
