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twrmark Author

Level 1

16 points

safari crash when dragging any image/text (A problem occurred with this page so it was reloaded.)

Hi Gang,

seems that after upgrading to Safari 10.1 (11603.1.30.0.34) each time I try to click and drag an image (or highlight some text/link and then DRAG) ... immediately Safari crash and present message "A problem occurred with this webpage so it was reloaded.", then Safari reload the page and crash report pop-up.

Already tried all the "known" tricks (plist, guest user, etc) none worked.

Please see some info pasted below. Any ideas?

Thanks for your help.

~mark [😠]

Process: com.apple.WebKit.WebContent [1017]

Path: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices /com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

Identifier: com.apple.WebKit.WebContent

Version: 11603 (11603.1.30.0.34)

Build Info: WebKit2-7603001030000034~7

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Safari [1001]

User ID: 501

Date/Time: 2017-03-31 20:16:21.071 +0200

OS Version: Mac OS X 10.11.6 (15G1421)

Report Version: 11

Anonymous UUID: AA5EF7D8-BA31-92D4-E17F-D3876FD5952E

Time Awake Since Boot: 180 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

VM Regions Near 0:

-->

__TEXT 000000010d10c000-000000010d10e000 [ 8K] r-x/rwx SM=COW /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices /com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

Application Specific Information:

Bundle controller class:

BrowserBundleController

Global Trace Buffer (reverse chronological seconds):

11.498403 AppleJPEG 0x00007fff8a6efa11 [0x7f83f5042400] Releasing session

11.501330 AppleJPEG 0x00007fff8a6efa11 [0x7f83f5036e00] Releasing session

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 com.apple.WebCore 0x000000010eb13d17 WebCore::GraphicsContext::platformContext() const + 7

1 com.apple.WebKit 0x000000010d2d7ccb WebKit::WebDragClient::startDrag(***::RetainPtr<NSImage>, WebCore::IntPoint const&, WebCore::IntPoint const&, WebCore::DataTransfer&, WebCore::Frame&, bool) + 191

2 com.apple.WebCore 0x000000010efd700e WebCore::DragController::doSystemDrag(***::RetainPtr<NSImage>, WebCore::IntPoint const&, WebCore::IntPoint const&, WebCore::DataTransfer&, WebCore::Frame&, bool) + 270

3 com.apple.WebCore 0x000000010efd6eab WebCore::DragController::startDrag(WebCore::Frame&, WebCore::DragState const&, WebCore::DragOperation, WebCore::PlatformMouseEvent const&, WebCore::IntPoint const&) + 5947

4 com.apple.WebCore 0x000000010ecbeb74 WebCore::EventHandler::handleDrag(WebCore::MouseEventWithHitTestResults const&, WebCore::CheckDragHysteresis) + 2420

5 com.apple.WebCore 0x000000010ec24cbc WebCore::EventHandler::handleMouseDraggedEvent(WebCore::MouseEventWithHitTestRe sults const&) + 60

6 com.apple.WebCore 0x000000010ec22343 WebCore::EventHandler::handleMouseMoveEvent(WebCore::PlatformMouseEvent const&, WebCore::HitTestResult*, bool) + 1427

7 com.apple.WebCore 0x000000010ec21bd9 WebCore::EventHandler::mouseMoved(WebCore::PlatformMouseEvent const&) + 169

8 com.apple.WebKit 0x000000010d146fd7 WebKit::WebPage::mouseEvent(WebKit::WebMouseEvent const&) + 535

9 com.apple.WebKit 0x000000010d3248b6 void IPC::handleMessage<Messages::WebPage::MouseEvent, WebKit::WebPage, void (WebKit::WebPage::*)(WebKit::WebMouseEvent const&)>(IPC::Decoder&, WebKit::WebPage*, void (WebKit::WebPage::*)(WebKit::WebMouseEvent const&)) + 84

10 com.apple.WebKit 0x000000010d1fbbe3 IPC::MessageReceiverMap::dispatchMessage(IPC::Connection&, IPC::Decoder&) + 113

11 com.apple.WebKit 0x000000010d369b02 WebKit::WebProcess::didReceiveMessage(IPC::Connection&, IPC::Decoder&) + 28

12 com.apple.WebKit 0x000000010d1c2ffb IPC::Connection::dispatchMessage(std::__1::unique_ptr<IPC::Decoder, std::__1::default_delete<IPC::Decoder> >) + 119

13 com.apple.WebKit 0x000000010d1c57fc IPC::Connection::dispatchOneMessage() + 126

14 com.apple.JavaScriptCore 0x000000010e7a19f9 ***::RunLoop::performWork() + 169

15 com.apple.JavaScriptCore 0x000000010e7a1cb2 ***::RunLoop::performWork(void*) + 34

16 com.apple.CoreFoundation 0x00007fff919207e1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17

17 com.apple.CoreFoundation 0x00007fff918fff1c __CFRunLoopDoSources0 + 556

18 com.apple.CoreFoundation 0x00007fff918ff43f __CFRunLoopRun + 927

19 com.apple.CoreFoundation 0x00007fff918fee38 CFRunLoopRunSpecific + 296

20 com.apple.HIToolbox 0x00007fff99680935 RunCurrentEventLoopInMode + 235

21 com.apple.HIToolbox 0x00007fff9968076f ReceiveNextEventCommon + 432

22 com.apple.HIToolbox 0x00007fff996805af _BlockUntilNextEventMatchingListInModeWithFilter + 71

23 com.apple.AppKit 0x00007fff8f93edf6 _DPSNextEvent + 1067

24 com.apple.AppKit 0x00007fff8f93e226 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454

25 com.apple.AppKit 0x00007fff8f932d80 -[NSApplication run] + 682

26 com.apple.AppKit 0x00007fff8f8fc368 NSApplicationMain + 1176

27 libxpc.dylib 0x00007fff980d3194 _xpc_objc_main + 795

28 libxpc.dylib 0x00007fff980d1bbe xpc_main + 494

29 com.apple.WebKit.WebContent 0x000000010d10d7c0 0x10d10c000 + 6080

30 libdyld.dylib 0x00007fff8a74d5ad start + 1

Mac Pro, OS X El Capitan (10.11.6), MacPro3,1 2,8 GHz 32 GB ram

Posted on Mar 31, 2017 12:48 PM

Top-ranking reply

touchMe

Level 1

19 points

Posted on May 1, 2017 11:15 AM

Maybe try this...

I am on late 2015 iMac w/Retina, El Capitan 10.11.6, Safari 10.1

System Preferences > Displays > Color (default is iMac)
Change profile to sRGB IEC61966-2.1
Now try dragging and dropping

Lower brightness on keyboard by a couple of notches and color is (almost) perfect match for iMac profile

View in context

36 replies

May 2, 2017 10:45 AM in response to twrmark

There are now a number of threads on this issue -- including my own. It appears you can no longer drag images to your desktop without this happening. Safari 10.1 is incompatible with El Capitan in this respect. And from everything I've read there is no solution other than to upgrade to Sierra.

The only work-around I see is to bring up the picture and then do a Control-CLICK on it and save as....

May 15, 2017 8:17 PM in response to codegard

Yes, the update did the trick. And after all Apple's insistence to me that mine was the only case they had ever heard of.........! No-one would mind if only they would admit to their weaknesses and problems rather than always denying that they had ever heard of the difficulties we report.

May 18, 2017 7:56 AM in response to twrmark

As of May 17, 2017 ... Apple released an update to Safari v10.1 which brings Safari to v10.1.1

I have confirmed that Safari v10.1.1 under Mac OS v10.11.6 and with the default Display Profile (not sRGB IEC61966-2.1) no longer crashes when dragging objects within the browser window. e.g. they fixed the bug. :-)

twrmark Author

Level 1

16 points

Apr 1, 2017 9:25 AM in response to Eric Root

That won't work. Already Tried.

Go here to report bug: View Bug Reporter

Mar 31, 2017 2:11 PM in response to twrmark

Might be due to incompatible Safari extensions and third party plug-ins.

Help here > If Safari is slow, stops responding, quits unexpectedly, or has other issues - Apple Support

twrmark Author

Level 1

16 points

Mar 31, 2017 2:46 PM in response to Carolyn Samit

Disabling extensions is part of the "usual tricks".

twrmark Author

Level 1

16 points

Mar 31, 2017 3:02 PM in response to Carolyn Samit

Thanks for your efforts, but also that is part of usual tricks.

Try to look at the report data dump and come up with something more "deep".

Not a newbie here...

Mar 31, 2017 3:06 PM in response to twrmark

I'm have the EXACT same problem.

It seems as though 10.1 has a "drag and drop" issue...

Does anyone know how we can go back to 10.0.3 ?

Apr 1, 2017 9:15 AM in response to Eric Root

Hi all, me too have the same problem, but not on all Macs with the same OS X (10.11.6) and version of Safari (10.1)... why?

Apr 1, 2017 9:35 AM in response to twrmark

Thank you Eric Root and twrmark, I'm on El Capitan too.

igirl1

Level 1

105 points

Apr 3, 2017 9:00 AM in response to DanieleMarchi

El Capitan and having the same issue. This is a new thing as it used to work just fine. For now I just have to do screen shots or use the contextual right click menu/copy.