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Question: Apple Watch not tracking my exercise minutes

Hi everyone,

I just got an Apple Watch, the first couple of days it tracked all my exercise minutes in the fitness app, now it isn't. For example, I walked 3 miles yesterday that took 62 minutes (I am 60), and it gave me 13 minutes. Any ideas what I need to do to "fix" it?


thanks in advance,


Anita W

iPhone 5, iOS 6.1.4

Posted on Mar 31, 2017 3:14 PM

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Question marked as Apple recommended
Answer:
Answer:

Hi


To credit progress towards your Exercise goal, the Activity app aims to identify activity that equals or exceeds the intensity of a brisk walk. This requirement applies both during general daily wear and when recording workouts via the Workout app.


Exercise credit is awarded for each minute during which this requirement is met. It is possible that, during your walk, you only met that requirement for part of the overall duration.


The definition of a brisk walk varies from person to person and depends on your personal information. To check that this is accurate - and to update it over time:


On your iPhone, in the Watch app, go to: My Watch (tab) > Health > Edit - tap and adjust items, then tap on Done.


Apple Watch uses different sensors and data sources to track the results of workouts, depending on the activity type. For example, with Apple Watch (first generation) and Series 1 models, the watch can access GPS data from the paired iPhone if it is taken along during outdoor walking, running and cycling workouts. Series 2 has built-in GPS.


During general daily wear and when using the Workout app to record workouts when GPS data is either not relevant or not available (eg Indoor Walk), the Activity app and Workout app track your arm motion (measured by the accelerometer) when estimating results including pace and progress towards the Exercise goal.


For the best results, allow the arm on which you are wearing your watch to swing naturally as you move around during daily wear and to move as expected during workouts.


Calibrating your watch can improve the accuracy of estimations made by Activity app and Workout app. More information and instructions for calibrating your watch are available via the link below. The article also includes instructions for resetting existing calibration data and starting afresh. Resetting your calibration data will not erase your Activity history.


If you would prefer to receive Exercise credit for the full duration of your workouts, regardless of their estimated intensity levels, track them via the Workout app using "Other" as the activity type. This will credit one minute of Exercise for each full minute of the workout. Active calories will be estimated at a rate equivalent to a brisk walk or based on data recorded by the heart rate sensor, whichever is higher.


More information:


Posted on Apr 1, 2017 2:15 AM

Question marked as Apple recommended

Apr 1, 2017 2:15 AM in response to Hrlechk In response to Hrlechk

Hi


To credit progress towards your Exercise goal, the Activity app aims to identify activity that equals or exceeds the intensity of a brisk walk. This requirement applies both during general daily wear and when recording workouts via the Workout app.


Exercise credit is awarded for each minute during which this requirement is met. It is possible that, during your walk, you only met that requirement for part of the overall duration.


The definition of a brisk walk varies from person to person and depends on your personal information. To check that this is accurate - and to update it over time:


On your iPhone, in the Watch app, go to: My Watch (tab) > Health > Edit - tap and adjust items, then tap on Done.


Apple Watch uses different sensors and data sources to track the results of workouts, depending on the activity type. For example, with Apple Watch (first generation) and Series 1 models, the watch can access GPS data from the paired iPhone if it is taken along during outdoor walking, running and cycling workouts. Series 2 has built-in GPS.


During general daily wear and when using the Workout app to record workouts when GPS data is either not relevant or not available (eg Indoor Walk), the Activity app and Workout app track your arm motion (measured by the accelerometer) when estimating results including pace and progress towards the Exercise goal.


For the best results, allow the arm on which you are wearing your watch to swing naturally as you move around during daily wear and to move as expected during workouts.


Calibrating your watch can improve the accuracy of estimations made by Activity app and Workout app. More information and instructions for calibrating your watch are available via the link below. The article also includes instructions for resetting existing calibration data and starting afresh. Resetting your calibration data will not erase your Activity history.


If you would prefer to receive Exercise credit for the full duration of your workouts, regardless of their estimated intensity levels, track them via the Workout app using "Other" as the activity type. This will credit one minute of Exercise for each full minute of the workout. Active calories will be estimated at a rate equivalent to a brisk walk or based on data recorded by the heart rate sensor, whichever is higher.


More information:


Apr 1, 2017 2:15 AM

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Question: Apple Watch not tracking my exercise minutes