The iTunes logo on the screen means that the iPad must be restored - unfortunately, this means erasing the iPad and losing all of your data that you don't already have backed up to the computer or to iCloud.
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
The iTunes logo on the screen means that the iPad must be restored - unfortunately, this means erasing the iPad and losing all of your data that you don't already have backed up to the computer or to iCloud.
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Hi. This link: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support tells how to use Recovery Mode, which is what you need when the iPad displays the connect to iTunes picture.
Thanks, Stuart423.
The link suggests I either need to restore from within the iPad or connected to iTunes. I can't do so either. I can't get into the iPad and it doesn't work on iTunes. I've tried several times :(
Thanks for that. At the moment I don't have access to a computer. Anything else I can try?
Thanks.
Unfortunately, no. The boot image in your storage (drive) will not load. So you need a computer to reload a working system. An Apple store can do it for you; make an appointment.
Why is my iPad stuck on the iTunes symbol?
