Cannot turn off passcode on Apple Watch

Question

Level 1

5 points

Cannot turn off passcode on Apple Watch

So on my friends Apple Watch is requiring her to have a passcode and mine doesn't require a passcode. There is no card on Apple Pay and I have tried everything that I know how to do but it still cannot turn off the passcode. Does anyone know how to fix this?

Posted on Apr 3, 2017 8:53 PM

Reply

Answer 1

Jonathan UK

Level 10

164,015 points

Apr 4, 2017 1:09 AM in response to Billyw13

Hi

As the Passcode option cannot be turned off, passcode restrictions are likely enforced on the iPhone (via a corporate configuration profile, mobile device management or Exchange policy).

Where such restrictions are set on a managed iPhone, they also affect Apple Watch, so it will not be possible to turn off the passcode.

Ask your friend to contact her device administrator for further information and help.

More information:

Setting passcode restrictions for an Apple Watch - Apple Support

Reply