Hughesey54 Author

Level 1

14 points

Mac - iCloud Two Factor Authentication Code Input

When authenticating to manage my iCloud account from my Mac the device accepts the entered password and, as expected, requests the input of the authentication code sent to my mobile device. The code is received but the Mac does not present any input interface for the code itself. It indicates , 'Enter your password followed by the code sent to your trusted device', but if the code is added to the password the Mac indicates (as expected) that the password is incorrect. There is no additional screen input field for the code itself.

Has anybody else experienced this?

Many thanks.

iMac, OS X Mavericks (10.9.5)

Posted on Apr 4, 2017 6:29 AM

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4 replies

Apr 27, 2017 12:08 PM in response to Hughesey54

You may need to upgrade OS X to 10.11 or later...

What are the system requirements for two-factor authentication?

For the best experience, you should make sure you meet the system requirements below on all the devices you use with your Apple ID:

iPhone, iPad, or iPod touch with iOS 9 or later
Mac with OS X El Capitan or later and iTunes 12.3 or later
Apple Watch with watchOS 2 or later
Windows PC with iCloud for Windows v5 and iTunes 12.3.3 or later

Two-factor authentication for Apple ID - Apple Support

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Level 8

43,590 points

May 8, 2017 4:13 AM in response to Hughesey54

You can also try an app specific password for older OSX versions...

Using app-specific passwords - Apple Support

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Level 10

685,275 points

May 8, 2017 4:16 AM in response to Hughesey54

Normally, entering password (ABC) followed by passcode (123) or ABC123 works. Did you add any spaces?

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Hughesey54 Author

Level 1

14 points

May 8, 2017 4:15 AM in response to LACAllen

HI,

Many thanks for the informatio. It worked, but we have now, eventually, upgtraded.

CHeers

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Mac - iCloud Two Factor Authentication Code Input

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