iCloud storage on iPhone says full but isn't even close to full

Question

Level 1

6 points

iCloud storage on iPhone says full but isn't even close to full

My iPhone 7 wont save photos to icloud, saying there is no storage left. I have a 20GB plan with 11.2GB available though so I have no idea what the issue is. Getting really frustrated! All software and everything is up to date. Any suggestions?

Posted on Apr 4, 2017 10:49 PM

Reply

Answer 1

Eric Root

Level 10

684,195 points

Apr 5, 2017 11:20 AM in response to JRD05

Other people have posted similar problems and after contacting iCloud support, found it was a server problem. iCloud support reset everything.

Contact iCloud Support. You may have to try twice.

iCloud Support

Reply

Answer 2

zinacef

Level 10

88,419 points

Apr 5, 2017 5:54 AM in response to JRD05

Try signing out of your icloud account and sign back in.

Reply