Heart rate is not available under metrics for run or walk workouts on Workout App

I have the Apple Watch 2. For some reason "heart rate" is greyed out and not an option for indoor/outdoor run or walk under the Workout App. Clicking the edit button does nothing. Restarting both devices does nothing. Repairing does nothing. Help.

iPhone 6s

Posted on Apr 5, 2017 11:06 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Apr 5, 2017 11:08 AM

Hi


Change the following setting:


On your iPhone, in the Watch app, go to: My Watch > General > turn off Workout Power Saving Mode.

1 reply
Sort By: 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Heart rate is not available under metrics for run or walk workouts on Workout App

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.