Map My Run not registering on Workouts

Question

Level 1

6 points

Map My Run not registering on Workouts

I use Map My Run to track my runs. It has an Apple Watch app. However, when I open the "Activity" app on my phone and go to the "Workouts" tab, it has logged all the runs i went on over a year ago using the Couch to 5K app, but it doesn't log any of the runs I've done using the Map My Run app. Does anyone know how to fix this? I didn't do anything specific to let Couch to 5K share data with the Activity app, it just did it automatically. I don't know if it's a matter of Activity not supporting this particular app or if there's something I need to do so it will share data.

Apple Watch, iOS 10.3.1

Posted on Apr 6, 2017 4:34 PM

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Answer 1

Jonathan UK

Level 10

164,021 points

Apr 7, 2017 12:56 AM in response to jalamb86

Hi

As Map My Run is a third-party app, I suggest that you consult the developer's support resources and/or contact the developer for assistance with issues concerning their app:

Map My Run support resources:

Map My Run - GPS Running & Workout Tracker Support

Submit a support request:

https://support.mapmyfitness.com/hc/en-us/requests/new

More information:

https://itunes.apple.com/us/app/map-my-run-gps-running-workout/id291890420?mt=8

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Answer 2

Jun 15, 2017 6:41 PM in response to jalamb86

I just experienced the same issue and thought I'd share in case you haven't figured it out yet. In your MapMyRun app, go to settings. At the bottom you will see unsynced workouts. You should see 1 or more listed. Choose that option and at the top right corner you will see Sync All. That fixed it for me. Since this is my first time, I'm not sure if I have to do that every time.

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