Contacts won't sync from iPhone to icloud

I have just discovered that for the past month or so, contacts are not syncing from my iPhone SE to my iCloud. All other syncing, included iCloud to iPhone is fine. The problem is just from iPhone to iCloud.

I'm running the latest system software.

I've tried everything suggested by Apple here:

Get help using iCloud Contacts, Calendars, or Reminders - Apple Support

But still have the problem.

This is quite serious. Can anybody help?

Mac mini, OS X El Capitan (10.11)

Posted on Apr 6, 2017 6:25 PM

Reply
33 replies

Mar 11, 2018 7:59 PM in response to TimK

I had the same issued. With the suggestion of the very friendly and happy Apple support staff, I did the following:


After trying out a number of possible solution, the problem continued. The staff suggested that I do a backup of my iphone (using iTune) and then reset the iphone and restore everything back.


Once I did the backup of my phone, the problem was resolved before I reset my phone. I suspect it was because my phone as interrupted previously (that must be a few weeks ago) while I tried to sync to my computer. As a result, the process didn't complete fully and that caused some unknown issues to my iOS


Now my phone is back to functional stage. Finally. Yeah!


Give it a try and it may solve the problem you face currently. All the best.

Mar 28, 2018 3:23 PM in response to TMHahn

Solution #2 appears to have worked. Yes I have dups but they can be eliminated. Thank you.

Frustrating to hear that 100's of people have posted same issues and no cures. I've had Mac's for 20 years, love them, but they have stopped making anything easy. And support is hit/miss unless you have appt and go to genius bar. Even then with iphone and desk top instead of lap top, tricky. You don't want to hear how my new desk top developed a fragmented hard drive because tech support kept telling me to transfer data, and then it took 7 hours, over two days, with Senior Tech Support to fix it....$2K for computer.

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Contacts won't sync from iPhone to icloud

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