You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Lock screen has strange window after frozen

Wants me to select language and accept

http://www.apple.com/legal/sta/

Does this seem legit?

User uploaded file

User uploaded file

User uploaded file

Posted on Apr 8, 2017 7:09 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 9, 2017 4:52 AM

I had a frozen computer while trying to send a photo. Photos was locked, so I shut down and restarted and then had a frozen cursor on the start up. I called Apple and they told me to follow through. Yes, it was an initial system setup.

Now it is working fine. Thanks for considering my problem

2 replies

Lock screen has strange window after frozen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.