IOS 10.3.1 phone call microphone not working.

Ever since i updated to the IOS 10.3.1, whenever i make phone calls to friends and family ( The ones that have not updated yet ) I can hear them perfectly fine through my speaker, and whenever i am talking to them, they cannot hear me at all, all they hear is static, but whenever i plugin my headphones and talk to them through the headphone microphone they can hear me just fine. Im assuming this is an issue that needs to be resolved in the IOS 10.3.1 update, because all of my friends that have updated to the 10.3.1, are having the same issue as I. I also have the same issue whenever I facetime my friends, I have to use headphones for them to hear me and not static. It is an iphone 7 plus and it's a new phone, and it worked properly before i updated it, so i know it isnt a hardware issue, it has to be an issue with the IOS 10.3.1 update that was released.

iPhone 7 Plus, iOS 10.3.1, null

Posted on Apr 8, 2017 7:26 PM

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6 replies

Apr 12, 2017 9:16 AM in response to jeremy_v

Hi, I'm having same Issue with my iPhone 6. After I upgrade to 10.3.1, any calls to anyone they are unable to hear my voice. Only they can hear when I on speaker phone or Bluetooth.

I have removed all covers, cleaned microphone, tested voice recorded but no luck.

This is 100% sure facing problem right after my upgrade. Also seeing battery getting drained faster.


Apple we rely on you and my experience after 10.2 where my phone started havjng 30% bug still my resolved and update by update seing more issues. Can this be fixed please or what options we need to follow for this call issues?

Apr 10, 2017 6:41 AM in response to ajt98

Hey there, ajt98.
After reviewing your post, it appears that others aren't able to hear you on phone calls when you use the receiver on your iPhone 7 Plus. When you use the headphone, however, they can hear you just fine. I'll be happy to help you with this.
Get help with the microphones on your iPhone, iPad, and iPod touch -- Follow the steps provided in this support article.


Take care!

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IOS 10.3.1 phone call microphone not working.

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