Apple Remote Desktop Questions???

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Level 1

8 points

Apple Remote Desktop Questions???

Hi all.

Where I work we want to be able to use ARD for our Macs (about 70). But we are on a non-flat network. I don't think that the scanning that ARD has will work for us. We want to be able to create a list in ARD and be able to remote in and manage out macs. Also its needs to be able to carry over passwords from accounts as well as administrator accounts.

Any body know away we can do this?

I'm not really sure how to start this or approach it any help would greatly be appreciated.

Thanks

Posted on Apr 9, 2017 6:19 AM

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Answer 1

Apr 24, 2017 9:29 AM in response to LSU TIG3R

There are multiple scanners. One is a network range scanner that can operate outside your subnet. Another option is to use the file import scanner which attempts to read any text file and pull addresses from it. It's always possible to add computers manually by address. In the latest version of the app, it's possible to archive and restore a computer list with the passwords intact.

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Answer 2

LSU TIG3R Author

Level 1

8 points

Apr 30, 2017 5:34 AM in response to remotedesktop

I have a csv file that i can open in excel with the following columns in it: computer name, user name, operating system version, mac address, last checkin, ip address. I import the file in then nothing at all shows. What I am doing wrong?

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Answer 3

May 1, 2017 5:12 PM in response to LSU TIG3R

My curiosity was piqued so I tried a .csv file. Sure enough, it looks like the file scanner doesn't like them.

I was able to see my entry by exporting with other file types. Both workbook and web page formats were ok.

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