Apple TV 4 Device Requirements message

My apple TV 4 with TV OS10.2 and my Mac with Sierra 10.12.4 and my iTunes 12.6.0.100 (All with the latest software)

I continually get an error message "Device Requirements" This Airplay connection requires IOS 7.1 or OSX10.10 or later or iTunes 11.2 or later.


As everything is up to date and this problem has just started I assume that the auto update on the Apple TV has updated. I rent a movie and spend half the time clicking the remote to resume the film only to get the message again 30 seconds later.

Any feedback please.

Thanks

iMac, Mac OS X (10.7.2)

Posted on Apr 9, 2017 7:28 AM

Reply
4 replies

Apr 9, 2017 10:18 AM in response to LannaGifts

Hi. There are several threads on this subject, for example link: Device Requirements Dialog pops up every 30 seconds on Apple TV tvOS 10.2. tvOS 10.2 has made Require Device Verification the minimum security level for AirPlay. This has broken some 3rd party programs that apparently attempt an AirPlay connection just to see of the device supports it. These programs cannot handle the current protocol, and that triggers the message. Known culprits so far are the Plex app on Android devices, Stremio on a Mac, and certain NAS servers. Most of these scanners can be turned off, except Stremio. Please review the devices and computers on your network, looking for media player or server programs that might be doing this.

May 2, 2017 9:29 AM in response to BrownfromBologna

Hi BrownfromBologna. This is a new feature of tvOS 10.2, so it only affects Apple TV 4. My list of apps is not exhaustive. Check for media server or player programs on your devices and computer. Even though they're all Apple products, you may have installed a 3rd-party app that's doing this. And you should let Apple know by reporting it at this link: https://www.apple.com/feedback/appletv.html.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV 4 Device Requirements message

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