iphone screen pulls down on its own (screenshot included)

Hard to explain but I've noticed my iPhone 6 will randomly drop a little and freeze until I press the home button or open a new app.


Please have a look at the pic.. is this normal? How can I fix this glitch?


This happens literally every day, especially if I leave an app too suddenly.


User uploaded file

Posted on Apr 10, 2017 11:29 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Apr 10, 2017 11:49 AM

Hello,


This is completely normal. It's called Reachability.

Reachability

Reachability helps you more easily interact with items at the top of the screen on iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, and iPhone 7 Plus.

Bring items within reach. Go to Settings > General > Accessibility, turn on Reachability, then lightly double-tap the Home button to bring the top of the screen into reach.

From:

Reachability - iPhone User Guide

1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Apr 10, 2017 11:49 AM in response to BambinoGambino

Hello,


This is completely normal. It's called Reachability.

Reachability

Reachability helps you more easily interact with items at the top of the screen on iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, and iPhone 7 Plus.

Bring items within reach. Go to Settings > General > Accessibility, turn on Reachability, then lightly double-tap the Home button to bring the top of the screen into reach.

From:

Reachability - iPhone User Guide

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iphone screen pulls down on its own (screenshot included)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.