Safari hangs on sign-in to Apple websites

Question

Safari hangs on sign-in to Apple websites

Newest Os Sierra on 2013 Mac Book Air hangs and will not allow anything to occur on sign-in to Apple website. Correct user name and password. It just stops and doesn't allow any more entry, Can not even delete anything to occur. Other computer and devices work fine. I can't think of any first aide things to do to work around this. Quitting Safari does no good. Restarting computer does no good either. Any other ideas? Otherwise everything is ok. I can get on the Apple Discussion Board bur can't sign in. As I said I have the right User Name and Password. Other web-sites work fine. This is limited to the Apple ID and Apple sign-ins. Ideas?

MacBook Air, macOS Sierra (10.12.4)

Posted on Apr 10, 2017 1:11 PM

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Answer 1

1dawgfan

Level 1

8 points

Apr 13, 2017 9:07 AM in response to George Chapman

Same issue here. Updated last week and have been experiencing daily issues. It's only on certain sites, though I haven't seemed to pinpoint what it is in these sites. No issues with Firefox. Very frustrating! Have cleared history, cache; deleted extensions, etc. Only seems to be temporary fixes. Do I need to clear cache and restart every time it hangs? Not when I have Firefox.😠

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Answer 2

Apr 10, 2017 3:05 PM in response to George Chapman

I had an extension causing this. Thanks to Apple care, it was found.

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