After updating my IPhone 6 Plus to IOS 10.3.1 my rear camera is not able to focus. Practically is has waves on the pictures, I cannot take any type of pictures or videos with my phone. Is apple aware of this issue?. I searched over the internet and I found that there are some cameras being replaced on specific serial numbers, mine is not eligible. There is no Apple Store where this IPhone can be repaired. Please help.
Hi
Follow the instructions here, including contacting Apple Support (mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
I'm having the same issue and have an appt for the 18th of Apr to have it check. It's not a hardware issue. The camera works fine if I select slo motion. Also if I gave my camera down facing the floor it works fine until you face it up. I hope they don't charge me to fix it because it happened after the last update.
Check this repairing program with your iphone serial number
https://www.apple.com/support/iphone6plus-isightcamera/
It's a hardware issue not software
You can try contacting Apple Support about this issue.
FidoM wrote:
Check this repairing program ..
Calichehot2 has already explained that they have checked their serial number and that their iPhone is not eligible for repair under the program.
My 6S+ does the same. It's almost like the camera has double-vision. You can even hear a clicking sound like there's a motor I there making the camera move really quickly
I am also hearing the buzzing sound on my phone. I know is not a hardware issue but a software issue since everything was fine until the last update. Apple please fix this bug and launch an update!!
IPhone 6+ Camera Issue after updating to IOS 10.3.1
