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Apple Music won't let me delete or add songs

so recently i tried adding a song to my library and i don't know if it was because the wifi in the area i was in was weak, but it for some reason won't download (i have a picture of what the song looks like now). whenever i try to delete that song from my library, it will say it's deleted, but will still show up. even if i go to my list of songs in my library and find that song, it will have the "+" giving me the option to add it to my library when it's already there. i can't download the song at all either, when i tap the cloud icon to download it, it never downloads. it even effects my other music because i can't delete any other songs from my library.i i've tried deleting them in settings but settings crashes every time i try and click delete on a song. please help me fix this it is really inconvenient


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Posted on Apr 11, 2017 3:57 AM

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Posted on Apr 12, 2017 3:33 PM

Hello KR876,

Thank you for using Apple Support Communities.

I see that you are having issues with downloading and/or deleting songs from your iOS device. I have a couple of support articles that could help you in this.

First is this one on adding and downloading music: Add and download music from the Apple Music catalog Take a look here and make sure that you are not missing any of the steps necessary to add music from Apple Music.

Then for deleting, there is this article: Delete songs and music videos from your iCloud Music Library

Best regards.
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Question marked as Top-ranking reply

Apr 12, 2017 3:33 PM in response to KR876

Hello KR876,

Thank you for using Apple Support Communities.

I see that you are having issues with downloading and/or deleting songs from your iOS device. I have a couple of support articles that could help you in this.

First is this one on adding and downloading music: Add and download music from the Apple Music catalog Take a look here and make sure that you are not missing any of the steps necessary to add music from Apple Music.

Then for deleting, there is this article: Delete songs and music videos from your iCloud Music Library

Best regards.
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Apple Music won't let me delete or add songs

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