iPad 2 stuck updating icloud settings during 10.3.1 install

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iPad 2 stuck updating icloud settings during 10.3.1 install

I attempted to update my iPad to 10.3.1. It comes on, connects to my wifi, and then asks me to log on to icloud. I enter my password and it gets stuck at "updating icloud settings." I restart and attempt to bypass logging on to icloud and still it gets stuck at "updating icloud settings." I tried logging on to my icloud account from my MBP and deleted the iPad from my connected devices; still when I restart I get stuck at the same place. I've tried a hard restart with the home and power buttons. I've tried just powering down with the power button. I've tried it all. I just can't get past that screen.

Help!

iPad 2 Wi-Fi, iOS 10.3.1

Posted on Apr 11, 2017 10:29 PM

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Answer 1

Best reply

zinacef

Level 10

88,407 points

Apr 12, 2017 11:06 AM in response to nycbiscuit

Next possible step -- Contact - Official Apple Support

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Answer 2

nycbiscuit Author

Level 1

8 points

Apr 12, 2017 8:33 AM in response to zinacef

I can't even get to a screen to reset the network. It just goes lock screen>choose wifi network>sign in to icloud>never-ending spinning circle attempting to update icloud settings. There is no ability on the choose wifi network to reset/amend/change. I've tried plugging the iPad into my MBP and tried to recover/reinstall the update, and still get stuck after entering my iCloud password.

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Answer 3

nycbiscuit Author

Level 1

8 points

Apr 17, 2017 10:38 AM in response to nycbiscuit

I ended up having to do a factory reset and reinstalling iOS. Thankfully everything was backed up, so all it "cost" me was my time in reinstalling all my apps.

But I wish there were some way to start up an iPad in Recovery / Safe mode and perform a disk utility type of repair.

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Answer 4

Apr 17, 2017 10:47 AM in response to nycbiscuit

I tried to reset it completely using Recovery Mode and then restore it from backup. Device worked well after reset, but restore gives me same problem back.

What do you mean under "disk utility type of repair"?

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Answer 5

Jun 4, 2017 12:21 PM in response to nycbiscuit

Seems guys I've beat it.

I don't know exactly how, I'll just describe what I did with it.

First I took this device to another apartment, with all the Wi-Fi networks were unknown for it. After turning it on I rejected to connect it to any wireless network, so instead of get familiar spinning gear (or flower, if you feel romantic) I got soon my dashboard.

Then I immediately went to Settings, Settings asked me for "Agree with new conditions?" or something like that by showing me red "1" near my name in upper left corner, I tapped there, it was no dialog, no sub-menus, only spinning gear and periodically iCloud password requests totally ignored by me, I just pressed Cancel many times.

In couple of minutes red "1" disappeared. I went back to the dashboard and only then I connected iPad to the wireless net. IPad began updating apps. Next I finally entered iCloud password manually in Settings.

Summing up I have no idea what is the reason that prevent iPad loading dashboard. I guess here is some conflict on early stage iOS authorize on Apple servers before new EULA acceptance, may be I'm wrong.

Anyway now my iPad 4 is alive!

Hope it will help someone.

Cheers,

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Answer 6

zinacef

Level 10

88,407 points

Apr 12, 2017 7:45 AM in response to nycbiscuit

Have you tried resetting your Network Settings?

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Answer 7

Apr 17, 2017 10:17 AM in response to nycbiscuit

Someone has solved this problem with Apple Support?

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