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White horizontal text box on desktop won't go away

Hello, I have a MacBook Air and there's a white horizontal text box that won't go away.


User uploaded file


I can expand it like this

User uploaded file

and also can write it on.


User uploaded file

What is this, and how can I remove it?

MacBook Air

Posted on Apr 12, 2017 10:33 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 12, 2017 10:52 PM

Hi,


That's a new one on me. I would first try booting into Safe Mode: https://support.apple.com/en-us/HT201262


If that doesn't help, I would either reinstall the OS (https://support.apple.com/en-us/HT204904 ) or go to an Apple Store "genius" bar for diagnosis: https://support.apple.com/contact


Backup, as you always should, before you do either.

3 replies
Question marked as Top-ranking reply

Apr 12, 2017 10:52 PM in response to Noname_Error_

Hi,


That's a new one on me. I would first try booting into Safe Mode: https://support.apple.com/en-us/HT201262


If that doesn't help, I would either reinstall the OS (https://support.apple.com/en-us/HT204904 ) or go to an Apple Store "genius" bar for diagnosis: https://support.apple.com/contact


Backup, as you always should, before you do either.

White horizontal text box on desktop won't go away

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