Apple Id being used on a device in a location I'm not in

Hi,

Constantly receiving messages popping up on my Iphone 5s that states "Apple ID sign in requested (my email) Your Apple ID is being used to sign in to an iphone near London, England" > Do not allow / Allow


I live in North Wales.


I've re-set my password several times, but the same issue occurs. Does this mean someone IS actually using my apple id OR is it something to do with location services? I haven't been to London in over a year.


How can this be resolved?


Thanks in advance!

Posted on Apr 13, 2017 11:09 AM

Reply
5 replies

Apr 16, 2017 12:58 AM in response to howget

howget,


The approximate location provided is inherently flawed.


According to: Two-factor authentication for Apple ID - Apple Support

"When you sign in on a new device, you’ll get a notification on your other trusted devices that includes a map showing the approximate location of the new device. This is an approximate location based on the IP address the device is currently using, rather than the exact location of the device. The location shown might reflect the network you're connected to, and not your physical location.

If you know you’re the person trying to sign in but you don’t recognize the location shown, you can still tap Allow and continue signing in.

However, if you ever see a notification that your Apple ID is being used to sign in on a new device and you're not the one signing in, tap Don’t Allow to ensure the sign in attempt is blocked."

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Apple Id being used on a device in a location I'm not in

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