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whatsapp no network connection

when trying to us whatsapp with carrier network get a message "waiting for network" all other apps and internet work properly. when connecting to wifi whatsapp works ok.

this problem started when upgrading to 10.3

iPhone 7, iOS 10.3.1

Posted on Apr 13, 2017 12:34 PM

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Posted on May 9, 2017 7:37 AM

Well, I have solved the issue by myself.

This should be documented:

1-Go to Settings

2-Tap on Cellular.

3-Scroll down, to the Section: Use Cellular Data For.

4-Check if Whatsapp is set to "Green", to enable to use the "Cellular Data".


Thanks. Hope this helps.

6 replies

Apr 14, 2017 10:53 AM in response to azberk------------------------

Hello azberk ,
Thank you for using Apple Support Communities.

I understand from your post that you are receiving an error saying "waiting for network" when trying to use the Whatsapp app on your iPhone 7 when all other apps are able to connect to the network without issue. I recommend using the steps from the following article to help resolve this type of issue:

If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support

Best Regards.

whatsapp no network connection

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