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Apple Pay / Wallet missing name issue

Since the iOS update when I try to use Apple Pay I get an error indicating my name is not entered. That is the only information given to indicate the transaction will not complete. I have gone into settings and checked the information and there is no where to edit my name. Anyone else having this issue/how to I fix with Apple Pay?

iPhone 6s Plus, iOS 9.3.5

Posted on Apr 13, 2017 5:38 PM

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Apr 13, 2017 6:15 PM in response to cmnthru

Hi


The following steps may help:


Update your iPhone to the latest software (your question indicates that your iPhone is not up to date), starting by making a backup:


Remove the card and then add it back again:


  • To remove the card:
    • Go to: Settings > Wallet & Apple Pay > tap the card > tap Remove Card (you may need to scroll down).

  • When adding the card again, choose to scan it using the camera, so that the name entered fully matches how it is shown on the card:
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    Apr 13, 2017 5:42 PM in response to cmnthru

    Hi...


    Remove the card you are using then restart your iPhone then re enter the card.


    Set up Apple Pay on your iPhone, iPad, Apple Watch, or Mac - Apple Support

    If that doesn't help, make sure your Apple Watch is up to date > Update the software on your Apple Watch - Apple Support

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    Apple Pay / Wallet missing name issue

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