iPhone 6 plus touchid fingerprint sensor stopped working after upgrade to iOS 10.3.1

I recently upgraded to the latest iOS 10.3.1 release on my iPhone 6 Plus. Before this the fingerprint sensor was working perfectly.


Now the fingerprint sensor completely fails to function. I cannot even register a new fingerprint.


I've tried turning off and on, synchronising with iTunes and holding Home + Power to force a reset. Nothing works. The sensor has simply stopped functioning after a software update!!


I'm sure it's not a hardware issue as Home button still works and sensor was working perfectly before the upgrade.


Anyone got any troubleshooting ideas please?

Posted on Apr 14, 2017 2:30 AM

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iPhone 6 plus touchid fingerprint sensor stopped working after upgrade to iOS 10.3.1

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