I cannot Get My crunchyroll Membership to work!!

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Level 1

9 points

I cannot Get My crunchyroll Membership to work!!

I Purchased Crunchyroll Via My Itunes account i have linked and associated with my Iphone. The membership says active when i check my subscriptions meaning I paid for it and it went through. Yet when i am on the app i cant log into an account because i was never given an ID by itunes to be able to log into crunchyroll with. That is associated to my purchase linking me to my membership with crunchyroll.

I simply Request a full Refund and a stop to my subscription with Crunchyroll via Itunes or I would like to know how to use my itunes account to watch my paid for ad free membership of this service i like. Thank you Very much

**** Is the Account that has the membership and is signed on, on my phone.

Thank you, and I look forward to getting a reply soon.

Posted on Apr 14, 2017 8:37 AM

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Answer 1

Best reply

King_Penguin

Level 10

334,156 points

Apr 14, 2017 9:32 AM in response to iTunesBluu

Does the developer's website have a FAQ or help section ? Have you contacted the app's developer ?

I simply Request a full Refund and a stop to my subscription with Crunchyroll via Itunes

Obviously fellow users on these user-to-user forums can't potentially refund you nor can we stop your subscription - you can stop it auto-renewing yourself by tapping on the 'Cancel Subscription' button as shown on your screenshot. In terms of a refund, and assuming that the app's developer can't or won't help you, you would have to try contacting iTunes Support : http://reportaproblem.apple.com

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Answer 2

iTunesBluu Author

Level 1

9 points

Apr 15, 2017 1:25 PM in response to King_Penguin

Yes but the problem with cancling it myself it that it will still give me the first month and wont refund me for the first month's time and i wont be able to use that month of the service that is still there. I thought apple Dev's come on here i thought wrong but thank you everyone who replied.

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Answer 3

King_Penguin

Level 10

334,156 points

Apr 16, 2017 12:08 AM in response to iTunesBluu

Yes but the problem with cancling it myself it that it will still give me the first month

You have to cancel its auto-renewal yourself.

and wont refund me for the first month's time

You have to contact iTunes Support and see if they will refund you, use the link in my above reply

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