You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to erase iPad with broken touch screen and broken home button

First of all, I'm new to the apple community forums so If I post in the wrong place or whatever, forgive me. 😝


So the story goes... My iPad's screen got cracked. I tried to replace the screen myself. While attempting repair, the ribbon cable connecting the screen to the iPad snapped (facepalm). So now I have an iPad unresponsive to touch.


I was thinking of selling it for parts, but I don't know how to erase it. I've never set up Find My iPad on this device. I also can't put the iPad into DFU mode because the home button doesn't work. AND it has a passcode. Amazingly, it is set up to iTunes on my computer, but I need to unlock it for it to sync. So, what do I do now?


If there is no way, guess the only option is to trash it. Lesson learned, don't repair the screen yourself. 😝

iPad Mini Wi-Fi

Posted on Apr 15, 2017 12:11 PM

Reply
6 replies

How to erase iPad with broken touch screen and broken home button

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.