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When I turn my Mac on, it gets to the login screen but then freezes.
The cursor doesn't move and I cannot type anything in the password field.
When booting into safe mode I can login and things seem to work.
MacBook Pro (Retina, 13-inch, Mid 2014)
MacOS Sierra 10.12.4 (16E195)
Any ideas?
MacBook Pro (Retina, 13-inch, Mid 2014), macOS Sierra (10.12.4)
Log in times are a great place to start but we may have incompatible software with a launch agent or deamon that is interfering with start up. If safe mode works this is most likely the cause...or malware
easy way to tell
https://www.malwarebytes.com/mac/ This malware removal tool is pretty good
If the issue is not resolved by that then you will want to look at recent 3rd party installed apps
hold option > Click the apple on the top left > click system information (Let go of option) > in the software section you can click on installations and sort by date or source. Apple stuff usually isn't an issue.
See "If an issue doesn't happen in Safe Mode":
Use safe mode to isolate issues with your Mac - Apple Support
Thanks for your answer. I tried removing all my login items as suggested in the linked article. No luck. The computer still freezes at the login screen.
It sounds like time to visit an Apple Store or Authorized Apple Service Center and seek assistance there.
Turn off music
Sent from my iPhone 0401805724
I ran etrecheck and the only thing that came up is this:
[failed] com.apple.watchdogd.plist (2017-03-23)
How can I fix it?
My Mac freezes on login screen
