2011 iMac won't turn on/power up

The story so far: I was out of town for a week and unplugged my mid-2011 27" iMac. When I got back, it didn't respond at all to the press of the power button. No, no chime, no fan sound, no hard-drive chatter, no nothing, as if it was still unplugged from the power source.


I DID perform a SMC reset (disconnect all peripherals, unplug power, wait 15 seconds, plug in, wait 5 seconds, in case you're wondering). Actually, I performed four of them, but have since stopped trying, on the assumption that it was a power issue and unplugging constantly wasn't helping, since unplugging got me into this mess in the first place.


I DID check the power sockets, they are working fine.


I DID keep the power button pressed for 10 seconds, released, tried to power up. It's described as power cycle in a macworld article.


I even kinda tried to do a NVRAM reset, though that went as expected, since NVRAM resets require the system to actually start booting.


I cannot check the cable itself, because I have no replacement, though I'm not sure what damage it should've suffered while lying there undisturbed for a week. I've never had issues with this cable so far. I checked everything was plugged in correctly and not loose.


Other: I'm running El Capitan, but I cannot tell you the exact version number. Not the latest update and possibly not the one before that, either.


There do seem to be hardware issues, there was to a storm of non-trend kernel panics a few months ago, though they have mostly stopped a while ago. I suspect with this type of behaviour it's a RAM problem, though neither AHT nor Rember have been able to confirm any errors. In fact, all hardware tests come out clean. The panics started after I upgraded to El Capitan, so I'm not ruling out a software issue.


I've been keeping the iMac plugged in since Sunday.


I did not suffer power cuts/blackouts/power surges. Neither did my machine.


Questions:

Do these Mac models still have PRAM batteries and can this be the root of the issue? Do I need to get it replaced or will it recharge eventually?

Could bad RAM actually cause this type of problem? (I mean, I guess it could, but is it likely?)

Is there some way to force start the machine?

Is there something I haven't thought of so far?

(I'm really broke right now and I really need this computer to last a couple of months longer...)

iMac, OS X El Capitan (10.11.4), 27" mid-2011

Posted on Apr 18, 2017 6:47 AM

Reply
5 replies

Apr 23, 2017 3:26 AM in response to Karla_S

Karla_S wrote:


Questions:

Do these Mac models still have PRAM batteries and can this be the root of the issue? Do I need to get it replaced or will it recharge eventually?

Could bad RAM actually cause this type of problem? (I mean, I guess it could, but is it likely?)

Is there some way to force start the machine?

Is there something I haven't thought of so far?

(I'm really broke right now and I really need this computer to last a couple of months longer...)

Yes, the PRAM battery may need to be changed. Take the computer to your local AASP to be serviced.

Bad RAM would give you a tone, please review About Mac startup tones - Apple Support

Not likely, take it to your local AASP to be serviced.

Save money.

Aug 3, 2017 1:46 PM in response to GForce9Jacks

GForce9Jacks,


Please create your own thread and explain the problem you are having. You may want to reference Writing an effective Apple Support Communities question. What you are attempting to do now is called threadjacking which I am sure is not your intent. If we look over your own thread then you should get the assistance you need. It also may be helpful if you posted an EtreCheck report of your system per the instructions below.


Please post an EtreCheckreport of your system. We can then look for obvious issues. Please click the link, download the app and run the report. Once you have the report, please copy and paste it as your reply to this post.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

2011 iMac won't turn on/power up

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