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Just wondering if anyone can tell me what best to use to clean the AirPods charging case. There are some dark smudge marks all over the outside of the case from being in my pocket that are not coming off with just a lint-free cloth. PLEASE help 😟 the case looks horrible and I am really upset. I have had a white iPhone for years and this has never happened.
Thanks to anyone that responds 🙂
iPhone 4, iOS 5.0.1
The support document that you linked to the forum to refers to Apple's recommendation for cleaning the case. I'm not sure why that is not working, since the case is highly polished plastic that should allow a cloth to wipe most anything from it, unless you have scratched it. I've never experienced a problem wiping mine off.
The support document that you linked to the forum to refers to Apple's recommendation for cleaning the case. I'm not sure why that is not working, since the case is highly polished plastic that should allow a cloth to wipe most anything from it, unless you have scratched it. I've never experienced a problem wiping mine off.
Hi. I have tried wiping is with all kinds of lint-free cloths and obviously have shied away from using any solutions because I don't want to mess it up more. If I may share photos of the issue I am having
you will see that color rubbed off on both sides of the case - maybe someone including yourself can help 😟
You are correct, there is something that has rubbed off onto the case from inside your pocket. Evidently something was there that reacted with the case that caused the stain. Have you tried just a slightly damp cloth? You do not want to introduce any liquid to the inside area of the case. Otherwise, I'm not aware of anything else that you could use, without the danger of damage. I did not experience any problems like this with mine while carrying them in my pocket.
If you are near an Apple Store, you could always stop in and see if anyone there has a recommendation.
Took it to 🍎 store genius scrubbed it with wet wipe but no luck. She took it to her boss who pulled out his which was full of smudges. Said it was not covered under warranty.
I notice blue smudges when in my jean pocket but if I have paper money with it I get green smudges. Maybe ink from bills?
Having the same problem, tried wet cloth. Looks like finish is coming off.
That is a transfer of something from wherever it is that you are storing/carrying that case. The case is solid plastic, not painted.
Airpods Carrying Case has smudge marks
