Bootcamp and microphone?

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Level 1

9 points

Bootcamp and microphone?

Hi,

I recently installed Windows 10 on my Mac Mini using Boot Camp. Everything worked fine, except when using Skype, I found that the microphone for input is not working. I tried using different microphones, but to no avail. Upon investigating, I opened up the 'Manage Audio Devices' tab, and found the microphone didn't even show up in the inputs tab. There was only 'Line-in (Disconnected)' and 'Digital Audio', with no spot for my Apple Earbuds. I tried showing disabled and disconnected devices, and it still did not show. I tried updating random drivers, but I don't see how that would have helped, and it really didn't.

One thing worth noting is that I didn't put in a Windows 10 code--just installed it without. I know some features are unavailable without paying for the code, but I've seen no indication of this.

I'm suspicious that it has something to do with the Boot Camp control panel, but I can't figure out what, and I may be wrong.

Can I please have step-by-step instructions on how to fix this?

I asked Microsoft and it was a nightmare....

Thanks!

Mac mini

Posted on Apr 19, 2017 3:25 PM

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Answer 1

sqll Author

Level 1

9 points

Apr 22, 2017 6:37 AM in response to sqll

https://www.apple.com/mac-mini/specs/

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Answer 2

Loner T

Level 9

59,471 points

Apr 19, 2017 4:59 PM in response to sqll

If the Headset/Microphone are a three-ring set (also called TRRS), Windows has a very hard time working properly with such a device.

See Microphone Through TRRS Jack Not Detected in Windows as an example.

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Answer 3

Loner T

Level 9

59,471 points

Apr 22, 2017 11:45 AM in response to sqll

Can you run the following two procedures

Reset the System Management Controller (SMC) on your Mac - Apple Support

How to reset NVRAM on your Mac - Apple Support

and then re-scan the Windows Devices Manager for any new devices? Also, in View, check for any Hidden devices.

You should have Analog devices in addition to the Digital S/PDIF devices.

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Answer 4

sqll Author

Level 1

9 points

Apr 22, 2017 9:39 AM in response to Loner T

Oh, wow.

They're TRRS.

Thanks, I'll take a look at the article!

However, again, I've tried several different microphones, none of which work. One of them was a USB mic, so I'm not entirely sure that's the problem. I'll give it a shot though.

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Answer 5

sqll Author

Level 1

9 points

Apr 23, 2017 10:45 AM in response to Loner T

I did both of these in OSX--not sure how to do them in Windows, because I have an Apple keyboard...

Didn't find any new devices--scanned for hardware changes, but found nothing.

I don't know exactly what you meant by checking for hidden devices, or Analog devices--can you clarify?

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Answer 6

Loner T

Level 9

59,471 points

Apr 24, 2017 3:02 PM in response to sqll

sqll wrote:

That depends on a few things:

How sure is that to fix the issue?

You have the Audio devices, but the Analog part is missing. This may or may not address the missing device.

Do I have to do anything different when using legacy BIOS mode? If so, what?

Will I have to reinstall everything? (Probably yes)

Did you use Alt/Option during the current installation? The 2014 Macs support W7, which is supported in BIOS mode, and is the default type of installation. Your UEFI installation seems to indicate otherwise. You will need to install all other applications, after you verify that Audio works properly.

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