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unlock iPhone with US Reseller Flex Policy

is there a way for me to unlock a phone with us Reseller flex Policy. I have an iPhone 6s which was bought from best buy currently lock to US tracfone? Please advise. thank you

iPhone 6s Plus, iOS 10.3.1

Posted on Apr 19, 2017 9:58 PM

Reply
22 replies

Apr 20, 2017 7:53 AM in response to KiltedTim

Apple care CS rep said it is verizon and last used was tracfone. I called verizon and they said it's not their phone. I bought the prepaid tracfone sim and it let me complete the activation process without getting the error "activation required...dismiss". It's fully paid off. I hate to have this perfect phone to become nothing more than paper weight. It seems no carrier wants to own it so that I can unlock it.

Apr 20, 2017 9:22 AM in response to aaahhhapple

Then return it to whoever you got it from for a refund. The original purchaser messed up big time by purchasing a phone from BestBuy, then activating it with Tracfone. It is now locked to Trackfone. Since Tracfone is not an authorized carrier, they have no way to submit the unlock request with Apple, or, if they do have a way, they are not interested in doing so. They are under no legal obligation to unlock it and it would not serve them financially to do so.

May 5, 2017 8:41 PM in response to aaahhhapple

I have the same issue but with the iPhone 7 128gb unlocked from Verizon, I brought from wal-mart and got a temporary service with tracfone using their SIM card to activate my phone not knowing about the flex activation policy BS now that's locked on to TracFone and they won't anything because they say it's not their device and that i'd need to talk to Verizon which I did but Verizon said that it's not locked through them. I recently took it to the Apple Store and spend 2 hour with the tech support and they told me that only TracFone can unlock it. I've contact multiple people from tractFone and all them said that they can't do anything because it wasn't their device.


I hope apple will fix this mess that lock their phone to an unlockable carrier. Please get rid of flex activations or have a manual way at the Apple Store to fix this problem.


Apple tech support recommend me to return the phone to the original place of purchase but it's over the return date so the only option would be to try my luck with a third party unlocker.

May 5, 2017 9:47 PM in response to Minhvisual

c'mon for a $775 Billion Co. Yes, with a B. They still have roughly $250 Billion in cash sitting around. I doubt Apple will do anything. Unfortunately, your phone is nothing more than a paper weight now if you don't use tracfone. I got to use mine as target practice last weekend since no single carrier like to own it. How else do you think any company wants you to buy an upgrade product? especially one with Bbbbbbiiilllliooonnnns in cash.

May 8, 2017 5:44 PM in response to Minhvisual

Apple didn't lock their device to an unlockable carrier. Did Wal-mart sell you the SIM? If so, they owe you a refund since they sold you a SIM to a carrier who is not supported by Apple. Carrier locks are the bailiwick of Apple. Apple has no control over carrier locks. They do not put them on, and they cannot take them off.


Take it back to Wal-mart and have them straighten it out.


Best of luck,


GB

May 8, 2017 9:12 PM in response to gail from maine

Apple has no control over carrier locks. They do not put them on, and they cannot take them off.


To those who may dispute this point...


Yes, Apple is responsible for "delivering" the lock/unlock settings to an iPhone during the activation process.


That does not mean they control those settings.


Carriers are the party responsible for what those settings are.

Aug 25, 2017 12:29 AM in response to aaahhhapple

Here is a little info for you guys. When you buy brand new unlocked phones from sellers other than Apple, there is a very tiny clause that will state that the phone will lock to the first carrier you use the phone with. Most carriers do not know this and will deny the locking. Unfortunately you will probably have to go to an third party company online to have the phone unlocked. I went back to my original receipt and saw the fine print when it was too late. This was after multiple visits to Apple who tried hard to help but couldn't do anything.

Aug 25, 2017 7:24 AM in response to S.Moody

There are no 3rd party services that can legitimately unlock a carrier locked phone. They either bribe someone at the carrier to unlock the phone (bad idea) or hack the phone (worse idea). Neither of these methods are permanent; the phone will lock the first time it is updated or reset.


However, once a phone is locked to a carrier the carrier CAN unlock it, contrary to what you posted.

Sep 14, 2017 5:44 AM in response to Lawrence Finch

3 weeks ago I bought an iPhone in New York. I live in Argentina and when I put my sim on Claro Argentina I did not read the sim. at the hotel they wanted to help me and they put up an AT & T sim and it worked fine. now the phone has AT & T can they unlock my phone? I do not want them to put my phone on the blacklist or to report me for asking for the release. as you asked AT & T to unlock my phone, I am not customer of them.

Sep 14, 2017 7:11 AM in response to Guilleakd87

Guilleakd87 wrote:


but AT & T could not report me on the black list? I am not customer of them and I do not know what they can do. I am scared. I do not want to be put on the black list

Carrier blacklisting has nothing to do with any person. Devices are blacklisted, not people. If your device was stolen from someone and they (i.e. the legal owner of record with the carrier for that device) report that theft to their carrier, then yes, that device can be blocked from connecting to whichever carrier's networks participate in that blacklisting database.


In the USA at least, there is a universal carrier blacklisting service that all carriers participate in and observe. So a device blacklisted in the USA will never connect to any USA carrier's network (or any Canadian carrier or any Mexican carrier, as most or all carriers in both countries now share in the USA universal blacklist).


However, there is not, at least at this time, any global universal blacklist. It varies across countries and carriers. That's one reason why USA stolen cell phones are often shipped overseas for re-sale, since they cannot connect to any service in the USA once reported to the owners carrier.

unlock iPhone with US Reseller Flex Policy

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