Synchronizing - unknown error -54

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Level 1

8 points

Synchronizing - unknown error -54

I have tried to synchronise between my iMac and iPad - for the first time ever, I can't. It gives an error message that it can't write to Mactintosh HD, unknown error (-54).

I have the latest iTunes software and run macOS Sierra. I have restarted both iMac and iPad 2 but with no luck.

The only new thing is a new cable; could this be an issue (not an Apple but a Belkin)? I have previously bought a cheaper cable, however, it wasn't compatible. It seems to work and start synchronising but stops in the middle. I saw a thread that I should ctrl + click on the iPad icon, but I couldn't make that work.

Can anyone help?

iPad 2 Wi-Fi + 3G, iOS 9.3.5

Posted on Apr 20, 2017 12:56 PM

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Answer 1

ChitlinsCC

Level 7

20,990 points

May 21, 2017 4:33 AM in response to majzix

If you see error -54 when you sync with iTunes - Apple Support

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Answer 2

majzix Author

Level 1

8 points

May 21, 2017 4:32 AM in response to majzix

I went to the community online and was recommended to watch the "progress" line to see, exactly where it failed to synchronise.

this time I saw exactly where it stopped, deleted the culprit (an e-book) and tried again. Success

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Answer 3

Jun 23, 2017 4:04 AM in response to irislow6

Hi I have the same problem. Stops at purchases pretty early on. I think this error started with the last update.

I had my previous phone 6s stolen a little while ago and replaced it with a 7. Could that be part of the issue? Are iBooks purchases?

Thanks

UPDATE!
I just restarted my phone which I realised I hadn't done for a while and that solved it for me. Both backup and sync works now.

Cheers

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Answer 4

irislow6

Level 1

4 points

Jun 21, 2017 9:14 AM in response to majzix

I can't see the place where it stops it merely stops at purchases. How do I find the issue?

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