Mail.app v. Airmail and other apps in a wi-fi network

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Level 4

1,718 points

Mail.app v. Airmail and other apps in a wi-fi network

I am in a hotel, no problem to connect to the local wi-fi network (I am writing this text here). Airmail, Safari and Roccat connect and work perfectly. Also AppStore and Software Update, it indeed worked OK earlier today with two updates.

Mail.app does not connect, though. There are 2 gmail accounts, and one icloud mail account. In order to read e-mails in these account, I must use the browser. Airmail is used for secondary e-mail addresses, and did not try to add my accounts.

This issue is not specified here:

Recommended settings for Wi-Fi routers and access points - Apple Support

Thanks

Posted on Apr 20, 2017 12:19 PM

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Answer 1

Top-ranking reply

LaPastenague

Level 9

67,244 points

Apr 20, 2017 10:03 PM in response to Cattus Thraex

Your question has nothing to do with Apple routers.. which is what this discussion area is about.

The problem is strictly the hotel wifi which certainly won't be apple airport type. It will have high security and lock out most unusual ports. Gmail does not use standard pop ports.

The hotel system could well block all ports that are outside of html, pop stmp and perhaps imap. At least that is where I would start my search for the problem. Standard html will be open. Hence you can see your mail via web.

https://www.lifewire.com/what-are-the-gmail-smtp-settings-1170854

iCloud: Mail server settings for email clients - Apple Support

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Answer 2

Cattus Thraex Author

Level 4

1,718 points

Apr 20, 2017 10:04 PM in response to LaPastenague

Correct, I asked in a wrong place, but that is where I was directed by the Apple site. It is obvious connected to the ports, nevertheless I do not understand why Airmail works OK, including with 2 gmail accounts.

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Answer 3

Apr 21, 2017 4:42 AM in response to Cattus Thraex

You did not make clear that airmail was working with the gmail .. I assumed it was standard pop mail.

It could also have to do with secure login. Again different mail software uses different ways to do things.

For the time in the hotel.. if you are really bothered by the mail issue then use airmail for the time being.

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Answer 4

Cattus Thraex Author

Level 4

1,718 points

Apr 21, 2017 4:44 AM in response to LaPastenague

I am not really bothered, I just want to know why this happens, and if there is a simple solution to solve it. Meanwhile, I have discovered that Airmail works with non-gmail accounts only, my other gmail account does not work either. So, yes, some ports must be blocked somehow by the wi-fi admin.

Thanks for your time.

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