EtreCheck version: 3.4.5 (455)
Report generated 2017-10-01 23:40:53
Download EtreCheck from https://etrecheck.com
Runtime: 4:12
Performance: Good
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Clean up] link to delete unused files.
Problem: Computer is too slow
Hardware Information:ⓘ
MacBook Pro (13-inch, Mid 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 237
Video Information:ⓘ
Intel HD Graphics 4000 - VRAM: 1536 MB
Color LCD 1440 x 900
SAMSUNG 1366 x 768 @ 60 Hz
Disk Information:ⓘ
APPLE HDD HTS545050A7E362 disk0: (500.11 GB) (Rotational)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [CoreStorage Container]: 499.25 GB
Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8 ()
USB Information:ⓘ
USB20Bus
hub_device
hub_device
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
USB20Bus
hub_device
Apple Inc. FaceTime HD Camera (Built-in)
USB30Bus
ALCOR USB Hub 2.0
USB OPTICAL MOUSE
Brother HL-2270DW series
Thunderbolt Information:ⓘ
Apple Inc. thunderbolt_bus
Virtual disks:ⓘ
Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 498.88 GB (352.27 GB free)
Physical disk: disk0s2 499.25 GB Online
System Software:ⓘ
macOS Sierra 10.12.6 (16G29) - Time since boot: less than an hour
Gatekeeper:ⓘ
Mac App Store and identified developers
Clean up:ⓘ
/Library/LaunchAgents/com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f9 2651fb65e1bf9c8e43c37a23d420d.plist
/Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper/disable
Executable not found!
/Library/LaunchAgents/com.brother.LOGINserver.plist
/Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGIN server/disable
Executable not found!
/Library/LaunchAgents/com.carbonite.launchd.carbonitealerts.plist
/Library/Application Support/Carbonite/CarboniteAlerts.app/Contents/MacOS/CarboniteAlerts/disable
Executable not found!
/Library/LaunchAgents/com.carbonite.launchd.carbonitestatus.plist
/Library/Application Support/Carbonite/CarboniteStatus.app/Contents/MacOS/CarboniteStatus/disable
Executable not found!
/Library/LaunchAgents/com.google.keystone.agent.plist
/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resou rces/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent/disa ble -runMode ifneeded
Executable not found!
/Library/LaunchAgents/com.kaspersky.kav.gui.plist
/Library/Application Support/Kaspersky Lab/KAV/Applications/Kaspersky Anti-Virus Agent.app/Contents/MacOS/kav_agent/disable -autolaunch 1
Executable not found!
/Library/LaunchDaemons/com.adobe.ARMDC.Communicator.plist
/Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator/disable
Executable not found!
/Library/LaunchDaemons/com.adobe.ARMDC.SMJobBlessHelper.plist
/Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper/disable
Executable not found!
/Library/LaunchDaemons/com.adobe.agsservice.plist
/Library/Application Support/Adobe/AdobeGCClient/AGSService/disable
Executable not found!
/Library/LaunchDaemons/com.adobe.fpsaud.plist
/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud/disable
Executable not found!
/Library/LaunchDaemons/com.carbonite.launchd.carbonitedaemon.plist
/Library/Application Support/Carbonite/CarboniteDaemon.app/Contents/MacOS/CarboniteDaemon/disable
Executable not found!
/Library/LaunchDaemons/com.google.keystone.daemon.plist
/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS /GoogleSoftwareUpdateDaemon/disable
Executable not found!
/Library/LaunchDaemons/com.kaspersky.kav.plist
/Library/Application Support/Kaspersky Lab/KAV/Binaries/kav/disable -r -bl
Executable not found!
/Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
/Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper/disable
Executable not found!
/Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist
/Library/PrivilegedHelperTools/com.oracle.java.JavaUpdateHelper/disable
Executable not found!
com.adobe.ARM.[...].plist
/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-manual
Executable not found!
com.apple.CSConfigDotMacCert-@me.com-SharedServices.Agent.plist
/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert -l /Users/[redacted]/Library/Logs/CSConfigDotMacCert.log -u [redacted]@me.com -t SharedServices -s
Executable not found!
~/Library/LaunchAgents/com.google.keystone.agent.plist
/Users/[redacted]/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bund le/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwar eUpdateAgent -runMode ifneeded
Executable not found!
18 orphan files found. [Clean up]
Kernel Extensions:ⓘ
/Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
[not loaded] com.kaspersky.kext.kimul.46 (46) [Lookup]
[not loaded] com.kaspersky.kext.mark.1.0.6 (1.0.6 - SDK 10.9) [Lookup]
/Library/Extensions
[loaded] com.kaspersky.kext.klif (3.4.4a33) [Lookup]
[loaded] com.kaspersky.nke (2.1.0) [Lookup]
[loaded] com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Lookup]
System Launch Agents:ⓘ
[not loaded] 6 Apple tasks
[loaded] 180 Apple tasks
[running] 99 Apple tasks
System Launch Daemons:ⓘ
[not loaded] 37 Apple tasks
[loaded] 177 Apple tasks
[running] 105 Apple tasks
Launch Agents:ⓘ
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (? bae30de6 0 - installed 2016-02-18) [Lookup] - /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper/disable: Executable not found!
[failed] com.brother.LOGINserver.plist (? 8a1f5f1c 0 - installed 2016-01-03) [Lookup] - /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGIN server/disable: Executable not found!
[loaded] com.carbonite.launchd.carbonitealerts.plist (? 91c9c770 0 - installed 2017-05-30) [Lookup] - /Library/Application Support/Carbonite/CarboniteAlerts.app/Contents/MacOS/CarboniteAlerts/disable: Executable not found!
[failed] com.carbonite.launchd.carbonitestatus.plist (? 8700f950 0 - installed 2017-05-30) [Lookup] - /Library/Application Support/Carbonite/CarboniteStatus.app/Contents/MacOS/CarboniteStatus/disable: Executable not found!
[failed] com.google.keystone.agent.plist (? 90db4224 0 - installed 2016-01-03) [Lookup] - /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resou rces/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent/disa ble: Executable not found!
[failed] com.kaspersky.kav.gui.plist (? fe4efc7b 0 - installed 2017-05-30) [Lookup] - /Library/Application Support/Kaspersky Lab/KAV/Applications/Kaspersky Anti-Virus Agent.app/Contents/MacOS/kav_agent/disable: Executable not found!
[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-09-27) [Lookup]
[not loaded] com.oracle.java.Java-Updater.plist (? 0 ? - installed (null)) [Lookup]
Launch Daemons:ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (? cc6451f8 0 - installed 2016-02-18) [Lookup] - /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator/disable: Executable not found!
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (? b53c08e1 0 - installed 2016-02-18) [Lookup] - /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper/disable: Executable not found!
[failed] com.adobe.agsservice.plist (? 75411012 0 - installed 2016-02-18) [Lookup] - /Library/Application Support/Adobe/AdobeGCClient/AGSService/disable: Executable not found!
[loaded] com.adobe.fpsaud.plist (? 477de87f 0 - installed 2017-05-12) [Lookup] - /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud/disable: Executable not found!
[failed] com.carbonite.launchd.carbonitedaemon.plist (? b7c892e5 0 - installed 2017-05-30) [Lookup] - /Library/Application Support/Carbonite/CarboniteDaemon.app/Contents/MacOS/CarboniteDaemon/disable: Executable not found!
[loaded] com.google.keystone.daemon.plist (? cace3d9a 0 - installed 2016-01-03) [Lookup] - /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS /GoogleSoftwareUpdateDaemon/disable: Executable not found!
[failed] com.kaspersky.kav.plist (? 2d3e6a53 0 - installed 2017-05-30) [Lookup] - /Library/Application Support/Kaspersky Lab/KAV/Binaries/kav/disable: Executable not found!
[loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2017-09-28) [Lookup]
[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-09-27) [Lookup]
[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-09-27) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-09-09) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 83df24f3 0 - installed 2016-01-03) [Lookup] - /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper/disable: Executable not found!
[not loaded] com.oracle.java.Helper-Tool.plist (? 0 ? - installed (null)) [Lookup]
[loaded] com.oracle.java.JavaUpdateHelper.plist (? efee2240 0 - installed 2016-01-03) [Lookup] - /Library/PrivilegedHelperTools/com.oracle.java.JavaUpdateHelper/disable: Executable not found!
User Launch Agents:ⓘ
[failed] com.adobe.ARM.[...].plist (? 1b80a3a5 0 - installed 2016-01-03) [Lookup] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!
[failed] com.apple.CSConfigDotMacCert-@me.com-SharedServices.Agent.plist (? ? ? - installed 2011-06-13) - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert: Executable not found!
[failed] com.google.keystone.agent.plist (? a75d1f89 0 - installed 2017-02-23) [Lookup] - /Users/[redacted]/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bund le/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwar eUpdateAgent: Executable not found!
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-09-28) [Lookup]
User Login Items:ⓘ
iSkysoft Helper Compact Application
(~/Library/Application Support/Helper/iSkysoft Helper Compact.app)
Internet Plug-ins:ⓘ
FlashPlayer-10.6: 25.0.0.171 (installed 2017-05-09) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-08-24)
AdobePDFViewerNPAPI: 15.010.20059 (installed 2016-02-18) [Lookup]
AdobePDFViewer: 15.010.20059 (installed 2016-02-18) [Lookup]
Flash Player: 25.0.0.171 (installed 2017-05-09) Outdated! Update
o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16) [Lookup]
SharePointBrowserPlugin: 14.7.6 (installed 2017-08-05) [Lookup]
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]
JavaAppletPlugin: 15.0.1 (installed 2015-06-20) Check version
User internet Plug-ins:ⓘ
Stamps.com: 1.1.13 (installed 2014-03-15) [Lookup]
3rd Party Preference Panes:ⓘ
Carbonite (installed 2016-01-19) [Lookup]
Flash Player (installed 2017-04-26) [Lookup]
Paragon NTFS for Mac ® OS X (installed 2016-09-07) [Lookup]
Time Machine:ⓘ
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 146.61 GB
Destinations:
500GB Macbook B.U. [Local]
Total size: 499.76 GB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Adequate
Backup size 499.76 GB > (Disk used 146.61 GB X 3)
Top Processes by CPU:ⓘ
77% SafariBookmarksSyncAgent
9% mdworker
8% mdworker
8% mdworker
7% mdworker
Top Processes by Memory:ⓘ
3.97 GB SafariBookmarksSyncAgent
699 MB kernel_task
214 MB com.apple.WebKit.WebContent
81 MB WindowServer
66 MB Finder
Top Processes by Network Use:ⓘ
Input Output Process name
76 KB 69 KB mDNSResponder
25 KB 9 KB AddressBookSourceSync
10 KB 7 KB apsd
5 KB 1 KB RTProtectionDaemon
2 KB 802 B netbiosd
Top Processes by Energy Use:ⓘ
89.88 SafariBookmarksSyncAgent
3.88 logd
3.74 WindowServer
3.42 Activity Monitor
Virtual Memory Information:ⓘ
1.20 GB Available RAM
15 MB Free RAM
6.80 GB Used RAM
1.19 GB Cached files
0 B Swap Used
Software installs:ⓘ
Microsoft AutoUpdate: (installed 2017-09-09)
The Unarchiver: 3.11.2 (installed 2017-09-13)
The Unarchiver: 3.11.3 (installed 2017-09-18)
Malwarebytes for Mac: (installed 2017-09-27)
Dr. Cleaner: 3.3.0 (installed 2017-09-27)
Install information may not be complete.
Diagnostics Information:ⓘ
2017-10-01 23:37:17 SafariBookmarksSyncAgent High CPU use [Open] [Details]
2017-09-29 08:00:16 logd High CPU use [Open] [Details]